Nicholas Walker Email & Phone Number

Tampa, Florida, United States

• Consulted patients on their individual prescription needs while maintaining a positive attitude to ensure repeating business.
• Demonstrated strong communication skills while engaging with doctors’ offices and insurance companies to problem-solve patient requests.
• Exemplified strong attention to detail by updating and maintaining accurate patient records using CVS in-house software.
• Showcased excellent time-management skills by managing pharmacy technicians while continuing to provide exceptional customer service.
• Managed pharmacy in-house office supply inventory to ensure all necessary supplies were at hand.
• Mentored new pharmacy technician hires by teaching the usage of CVS in-house software and workflow processes.

Syracuse, New York, United States

• Executed excellent customer service by assisting patients with their individual prescription needs.
• Assisted pharmacists with managing medication inventory to ensure that supplies were available in the store.
• Demonstrated strong problem-solving and decision-making skills by serving as a liaison between patients and doctors’ offices.
• Showcased strong technological skills by ensuring accurate patient records using the Enterprise software system.

Syracuse, New York, United States

• Oversaw the fitness center with class sizes of up to 20 elderly individuals with various medical ailments.
• Independently performed fitness assessments on clients and created wellness plans based on their needs.
• Designed multiple informative displays based on common client questions to help educate clients.
• Worked one-on-one with clients to teach them proper form and to answer any additional questions.
• Created and maintained spreadsheets of client assessment and reassessment dates.