As a project manager for Outside Digital I am working to blend my technical and non technical skills so that I can be a bridge the gap between my customers and my well executed team.

❖Developed and executed comprehensive project plans for van builds, meeting client requirements within budget constraints.❖Maintained accurate and up-to-date project documentation, ensuring seamless communication with clients and stakeholders.❖Implemented stringent quality control measures to consistently deliver custom vans that exceeded client expectations.❖Established a unique brand personality through the company's social media that reflects the lifestyle and company's values.

❖Partnered with the delivery team in identifying top IT talent to fulfill client needs, while increasing sales.❖Collaborated with small businesses in the DOD space to win government contracts for IT programs related to the NAVY.❖Attended user groups with prospective customers to establish business needs, and hiring cycles, and build relationships.❖Identified, developed, and managed new and existing customer relationships by leveraging internal resources.

❖ Presented customized software demonstrations to increase company sales by 10% from the previous year.❖ Analyzed HubSpot data to create automated workflows allowing employees to increase client retention by 20%.❖ Collaborated with CEO to develop sales structure SOP and team processes for SaaS company.❖ Reworked company's bookkeeping measures, integrating new accounting practices for invoicing/billing customers.❖ Led a team of four in group retention and sales operations planning. Tasks include creating SOB, drafting marketing content,tracking sales progress, customer retention support, HubSpot utilization training, and updating quarterly playbooks.❖ Supported team using specific client delivery campaigns, improving client development initiatives, and increasing sales.❖ Identified potential bottlenecks using customer-based feedback surveys and Google Analytics website tracking tools.❖ Crafted pitch decks, proposals, and contracts for customers' files, while updating HubSpot and accounting departments.❖ HubSpot data management; maintained efficacy in the company's HubSpot database, updating new and old customer data. ❖ Hosted Meetings and analyzed risk/reward for future API integrations within a SaaS start-up company.

❖ At Enjoy I specialize in all things Apple. Delivering an in-store experience at my customer's homes by bringing the store to them. This includes an expedited delivery process with expert setup, as well as additional services that could only be handled in-store before.

❖ As a food and beverage supervisor at LA Rinconada, I was able to create close relationships with a medium-sized group of members of the club. While also navigating a hefty remodel during the summer, my team and I worked diligently to provide a comfortable experience for our members in an uncomfortable time.

❖ Blueline pizza was a huge switch for me as a young employee as I switched from the fast-food dining options that I had experienced before to casual dining. I learned many skills and experienced fast-paced growth as I moved around in positions within the restaurant. Starting as a Host, moving into an online order/take-out position, and ending with my first ever position as a food server.

❖ As an employee at AMC, I was able to work in a large number of positions in the AMC team with responsibilities such as ticket sales, guest concerns, concession sales, and scheduling.

❖ In my first ever job, I learned a lot about working for a company—such a lifestyle change from playing sports 24/7. At Pizza My Heart, I started as a delivery driver which gave me the freedom to feel comfortable at a job. Until I needed to switch myself inside, where I worked as a counter, cook, and occasionally store supervisor. This job taught me more than I ever expected.