Dynamic leader with a proven track record of driving operational excellence and strategic growth in the land surveying industry. As Director of Operations, I oversee all aspects of the company’s day-to-day functioning and long-term strategic direction, optimizing processes and resources to achieve organizational goals.Key Responsibilities: • Strategic Planning: Develop and execute strategic initiatives to drive business growth and profitability. • Resource Management:… Show more Dynamic leader with a proven track record of driving operational excellence and strategic growth in the land surveying industry. As Director of Operations, I oversee all aspects of the company’s day-to-day functioning and long-term strategic direction, optimizing processes and resources to achieve organizational goals.Key Responsibilities: • Strategic Planning: Develop and execute strategic initiatives to drive business growth and profitability. • Resource Management: Optimize allocation of personnel, equipment, and finances to maximize efficiency and productivity. • Quality Control: Ensure adherence to industry standards and regulatory requirements, maintaining high levels of accuracy and precision in surveying operations. • Process Improvement: Identify opportunities for streamlining workflows and implementing changes to enhance operational effectiveness. • Team Leadership: Provide visionary leadership to department managers and staff, fostering a culture of collaboration and continuous improvement. • Client Relations: Cultivate and maintain positive relationships with clients, addressing their needs and ensuring exceptional service delivery. • Risk Management: Assess and mitigate operational risks to protect the company’s reputation and financial interests. • Technology Integration: Stay abreast of technological advancements in surveying tools and software, leveraging innovative solutions to enhance operational capabilities. • Budget Oversight: Monitor departmental budgets and expenditures, ensuring alignment with strategic objectives and financial targets. • Compliance: Ensure compliance with relevant laws, regulations, and industry standards, keeping abreast of changes and implementing necessary adjustments to company policies and procedures. Show less

* Provided a high level of customer service to Mets patrons by aiding them with any needs and questions ensuring happiness* Sold tickets via phone and ticket windows to all New York Mets events using the ProVenue ticketing platform * Capability of problem-solving ticket concerns and competent in answering questions regarding events, promotions, and Citi FieldProficient in all aspects of Provenue ticketing system, including but not limited to selling tickets, running reports… Show more * Provided a high level of customer service to Mets patrons by aiding them with any needs and questions ensuring happiness* Sold tickets via phone and ticket windows to all New York Mets events using the ProVenue ticketing platform * Capability of problem-solving ticket concerns and competent in answering questions regarding events, promotions, and Citi FieldProficient in all aspects of Provenue ticketing system, including but not limited to selling tickets, running reports and managing all events for the New York Mets (NYM)* Tend to CRM requests from ticket sales staff which include printing tickets, solving ticketing issues, exchanging packages and answering general questions Show less

• Performed as game-day liaison for guests requiring disability accommodations• Provided advanced support to the ADA through the management of accessible seating for persons with disabilities;

Tickets and SponsorshipTravelers Championship Hartford, CT / TPC River Highlands March 2019 – June 2019 Ticketing / Operations • Managed the ticket distribution process including all corporate hospitality and sponsor ticket packages.• Proficient in use of the Archtics ticketing database • Manage Will Call operations.• Organize tournament partner/vendor-related ticket needs.• Assisted with outings, pre-tournament events and other tasks as needed.• Assisted… Show more Tickets and SponsorshipTravelers Championship Hartford, CT / TPC River Highlands March 2019 – June 2019 Ticketing / Operations • Managed the ticket distribution process including all corporate hospitality and sponsor ticket packages.• Proficient in use of the Archtics ticketing database • Manage Will Call operations.• Organize tournament partner/vendor-related ticket needs.• Assisted with outings, pre-tournament events and other tasks as needed.• Assisted ticket holder and volunteers by providing information and excellent customer service. Show less

• In charge with operating real estate properties• Assist in planning & oversee Apartment & Building Renovations• Oversee all upkeep on buildings to New York City Code• Supervise contractors to ensure tasks are complete as per specifications• Attain & mitigate proposals from vendors and contractors• Resolve Any New York City Building or Housing Violations• Manage and resolve all issues and complaints efficiently and amicably

• Independent environmental monitoring• Fill Import solution, Staff resource dissemination• import data management and analysis• Independent construction observation and daily report making

Worked as an intern for a professional team associated with the British Basketball League. I was the Marketing Manager for the Leicester Riders and game day operations assistant. I also created full merchandise website for over 150 items including merchandise pictures, item descriptions, website formatting, and additional proofing. Managed game day operations including stadium set up, youth league coaching and management, audio and video operations, and emergency problem shooting. Utilized… Show more Worked as an intern for a professional team associated with the British Basketball League. I was the Marketing Manager for the Leicester Riders and game day operations assistant. I also created full merchandise website for over 150 items including merchandise pictures, item descriptions, website formatting, and additional proofing. Managed game day operations including stadium set up, youth league coaching and management, audio and video operations, and emergency problem shooting. Utilized Facebook by creating event pages for game day exposure and community programs. Talked to local youth community outreach programs and primary schools such as Hoops for Health about exercise, healthy life choices, and nutrition. As well as assisted in running youth programs. Show less