Nick Gilbert Email & Phone Number

- Designs and facilitates training, onboarding, and continual professional development for adult learners across administrative and medical roles, administered remotely to employees working in 30+ states and 4 countries- Strategic planning, creation, and implementation of diversity, equity, and inclusion programming- Develops and implements training and continued education for international call center team emphasizing skills-based training, healthcare system navigation, and holistic patient-focused care

Columbus, Ohio, United States

- Created, delivered, and updated a portfolio of over 15 standardized workshops on topics of social justice, leading to upwards of 300 workshops and 9,000 unique attendees annually.- Annually assessed training, education, and programming efforts, compiled annual assessment data into recommendations and data-driven story-telling initiatives - Managed an equity and inclusion certificate program through creation and grading of e-Learning course, leading to a 300% increase in participant completion of certificate- Served as consultant for campus partners and students regarding issues of diversity, equity, and inclusion

Granville, Ohio, United States

- Recruited, trained, and directly supervised 4 full-time staff members; indirectly supervised 70 part-time employees- Assessed, evaluated, and updated programming model for department- Investigated and adjudicated violations of the Student Code of Conduct utilizing an educational framework and restorative justice principles- Acted as case manager for students experiencing crisis

Indianapolis, Indiana, United States

- Recruited and trained a staff of 18 part-time employees, directly supervising 10 part-time employees - Created and delivered annual staff training and bi-monthly professional development workshops- Assisted in the development and implementation of the new Residential Curriculum- Managed logistics and daily operations of 700-person occupancy residence hall

Athens, Georgia, United States

- Supported community development for approximately 975 first-year students through supervision of 8 part-time employees

Atlanta, Georgia, United States

- Implemented assessment projects, including interview design, survey distribution, data coding and compilation- Authored extensive literature review of the needs and experiences of historically marginalized student populations

Master Of Education - Med

Bachelor Of Arts - Ba