Nick Nash Email & Phone Number

Santa Clara, Ca, Us

Waltham, Massachusetts, Us

Plano, Texas, Us

ServiceNow Application/Platform Proficiencies:- Security Operations (SecOps) o Security Incident Response o Vulnerability Response o Threat Intelligence- Customer Service Management (CSM) o Case and Knowledge Management o CSM Portal- Project Portfolio Suite o Project and Portfolio o Demand Management o Resource Management and Timecards o Test Management- Operations o Service Mapping o Discovery o Orchestration o IT Asset Management (ITAM) o Configuration Management Database (CMDB)- ITSM: o Service Catalog (Request Management) o Incident/Problem/Change Management o Knowledge Management- Employee Self-Service (ESS) via Customer Portal and CMS- Mobile Applications for ServiceNow

Beaverton, Oregon, Us

Dublin, California, Us

Tampa, Florida, Us

• Managed a team of 9 engineers on a $1.6M capital project, resulting in on-time execution of the project• Wrote proposals to define and allocate $5M for program’s engineering capital projects; defining scope, requirements, and schedule using MS Project• Created integrated schedule for three large projects that followed PMI/PMBOK standards and met budget and scope requirements• Presented monthly financial/schedule/scope status using MS Power Point and Excel, including Earned Value metrics to Engineering VP• Collaborated with multiple different engineering disciplines, levels of management, and cross-functional teams• Performed risk management for project to mitigate and prevent occurrence• Worked with suppliers to obtain quotes that met schedule, cost, and requirements• Authored System Requirements Matrix for Critical Design Review• Liaison to multiple engineering groups to facilitate capital project execution

• Deployed, trained, and communicated suite of software tools designed for facilitation of business processes and earned value management• Led cross-functional groups to gather requirements and map processes using Visio with stakeholders in order to produce integrated solutions for long-term strategy• Led 5 person team for database management project• Wrote white paper recommendation for ERP implementation• Liaison for team to other business units, stakeholders, and disciplines• Acting business analyst for team, for systems and processes; using Agile/Scrum methodologies• Taught 150 classes in furtherance of Earned Value Certification and program support • Directed tasking for documentation/training writers and interns • Hosted and chaired Change Control Board (CCB) for team’s content management system

• Resolved nonconforming parts issues and line stoppages for 5 different sub-systems• Provided inventory status and controlled related expenses• Taught line workers assembly/test techniques that improved operating time by 28%

Barrington, Nj, Us

• Designed and toleranced two products for catalog using ZEMAX and Code V modeling software to minimize aberrations via Monte Carlo analysis• Created stray light model for digital SLR optical system using FRED software• Programmed in MATLAB and LabView for use in automated bore-sight testing• Modeled optical system for satellite in COSMOS for Finite Element Analysis

• Aligned optics for an asphere test setup• Aligned optics for a 12” Fizeau interferometer• Created aspherical mirrors

Masters, Business Administration

Bachelor Of Science, Optical Engineering