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Nicolas Greenlee, Msitm, Capm Email & Phone Number

Technical Support Engineer, Team Lead at Smarsh
Location: Olathe, Kansas, United States 3 work roles 3 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 100%

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Current company
Smarsh
Role
Technical Support Engineer, Team Lead
Location
Olathe, Kansas, United States
Company size
957 employees

Who is Nicolas Greenlee, Msitm, Capm? Overview

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Quick answer

Nicolas Greenlee, Msitm, Capm is listed as Technical Support Engineer, Team Lead at Smarsh, a company with 957 employees, based in Olathe, Kansas, United States. AeroLeads shows a matched LinkedIn profile for Nicolas Greenlee, Msitm, Capm.

Nicolas Greenlee, Msitm, Capm previously worked as Sr. Technical Solution Analyst (TSA II) at Cerner Corporation and Sr. Support Analyst at Cerner Corporation. Nicolas Greenlee, Msitm, Capm holds Master Of Science - Ms, Information Technology Management from Western Governors University.

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Email format at Smarsh

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Smarsh

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Profile bio

About Nicolas Greenlee, Msitm, Capm

Proven technical analyst and subject matter expert with 12+ years of IT and HCIT experience and a passion for leadership and problem-solving through successful collaboration, project management and effective communication. I strive to meet and exceed the expectations of stakeholders by pushing through information siloes to bring clarity to highly complex issues.

Listed skills include Leadership, Team Building, Information Technology, Information Security, and 26 others.

Current workplace

Nicolas Greenlee, Msitm, Capm's current company

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Smarsh
Smarsh
Technical Support Engineer, Team Lead
portland, oregon, united states
Website
smarsh.com
Employees
957
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Company profile
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3 roles

Nicolas Greenlee, Msitm, Capm work experience

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Technical Support Engineer, Team Lead

Current
Smarsh
Feb 2022 - Present

Sr. Technical Solution Analyst (Tsa Ii)

Cerner Corporation

Kansas City, Missouri Area

· Manage and mentor a tier II/III team of associates (local and distributed) as Lead SME for 20+ Revenue Cycle/integrated web services and analyzing incoming support volume by state/region to optimize turnaround times and associate work queue volumes/backlog while adhering to relevant KPIs/SLAs.· Cross-functionally engage, analyze, strategize, and.

Apr 2017 - Feb 2022

Sr. Support Analyst

Cerner Corporation

Kansas City, Missouri Area

  • 7 years Healthcare IT/Computer Information Systems support with extensive troubleshooting experience.
  • Knowledge in Cerner Millennium, Active Directory, Novell, Citrix, Microsoft Windows and Microsoft Server technologies, Outlook technical and mobile applications support, VMWare technologies, shadowing tools, BMC Remedy.
  • Analyzed data and identified trends/opportunities for problem management project, which increased… Show more
  • Analyzed data and identified trends/opportunities for problem management project, which increased resolution rates at first contact by 10% or more for multiple clients.
  • Consistently one of the highest performing associates on the team with a first contact resolution rate regularly exceeding 60%.
  • Provided senior level input and leadership/training for new and junior associates.
Feb 2010 - Mar 2017
Team & coworkers

Colleagues at Smarsh

Other employees you can reach at smarsh.com. View company contacts for 957 employees →

AC Aaron Clay Aaron Clay Colleague at SmarshAtlanta Metropolitan Area, United States, United States View → AH Anthony Human Anthony Human Colleague at SmarshUnited Kingdom, United Kingdom View → DR Donald Roy Donald Roy Colleague at SmarshNepean, Ontario, Canada, Canada View → MH Micheal H. Micheal H. Colleague at SmarshPortland, Oregon Metropolitan Area, United States View → NG Navya G. Navya G. Colleague at SmarshNashville Metropolitan Area, United States View → NB Nihar Babu Devathi Nihar Babu Devathi Colleague at SmarshBengaluru, Karnataka, India, India View → AR Aubrie Rakus Aubrie Rakus Colleague at SmarshUnited States, United States View → AS Alexis Slider Alexis Slider Colleague at SmarshLincoln Park, New Jersey, United States, United States View → PA Pratima Acharya Pratima Acharya Colleague at SmarshKathmandu, Bāgmatī, Nepal, Nepal View → PP Priya Prabhala Priya Prabhala Colleague at SmarshSan Mateo, California, United States, United States View →
3 education records

Nicolas Greenlee, Msitm, Capm education

FAQ

Frequently asked questions about Nicolas Greenlee, Msitm, Capm

Quick answers generated from the profile data available on this page.

What company does Nicolas Greenlee, Msitm, Capm work for?

Nicolas Greenlee, Msitm, Capm works for Smarsh.

What is Nicolas Greenlee, Msitm, Capm's role at Smarsh?

Nicolas Greenlee, Msitm, Capm is listed as Technical Support Engineer, Team Lead at Smarsh.

Where is Nicolas Greenlee, Msitm, Capm based?

Nicolas Greenlee, Msitm, Capm is based in Olathe, Kansas, United States while working with Smarsh.

What companies has Nicolas Greenlee, Msitm, Capm worked for?

Nicolas Greenlee, Msitm, Capm has worked for Smarsh and Cerner Corporation.

Who are Nicolas Greenlee, Msitm, Capm's colleagues at Smarsh?

Nicolas Greenlee, Msitm, Capm's colleagues at Smarsh include Aaron Clay, Anthony Human, Donald Roy, Micheal H., and Navya G..

How can I contact Nicolas Greenlee, Msitm, Capm?

You can use AeroLeads to view verified contact signals for Nicolas Greenlee, Msitm, Capm at Smarsh, including work email, phone, and LinkedIn data when available.

What schools did Nicolas Greenlee, Msitm, Capm attend?

Nicolas Greenlee, Msitm, Capm holds Master Of Science - Ms, Information Technology Management from Western Governors University.

What skills is Nicolas Greenlee, Msitm, Capm known for?

Nicolas Greenlee, Msitm, Capm is listed with skills including Leadership, Team Building, Information Technology, Information Security, Cisco Technologies, Peoplesoft, Citrix, and Remote Troubleshooting.

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