Results driven Professional with a proven track record of successfully designing, leading, and delivering large-scale customer programs aimed at helping customers save energy and money. Recognized for expertise in program design, implementation, and ongoing management of programs, budget management, and meeting regulatory targets. Skilled in overcoming challenges, enhancing customer satisfaction, and collaborating with multiple stakeholders. Known for a strong work ethic, adapting to dynamic environments, fostering positive relationships, delivering impactful results, and effectively managing multiple priorities with time-sensitive deadlines.
Icf
View- Website:
- appliedenergygroup.com
- Employees:
- 84
-
Director, Program ManagementIcfNorth Canton, Oh, Us -
Portfolio DirectorApplied Energy Group, Inc. Feb 2024 - Present -
Manager, Energy Efficiency, Program Implementation, Residential And Low Income ProgramsFirstenergy Oct 2018 - Feb 2024Akron, Ohio• Manages the successful implementation of residential and limited income energy efficiency and conservation programs for FirstEnergy's operating companies in Ohio, Pennsylvania, Maryland, and New Jersey, exceeding annual budgets of $85 million per year.• Develops and executes energy efficiency programs that reduce energy consumption and support the Company's mission• Acts as a trusted energy advisor, providing advice and guidance to customers on energy efficiency and sustainable energy solutions• Monitors program performance metrics to ensure goals and objectives were met or exceeded• Manages the process of acquiring services of implementation vendors, negotiating contracts, and granting awards• Builds strong relationships with customers, internal departments, and other utilities to improve the customer experience• Mentors a team of energy professionals, implementing development plans and priorities while providing ongoing feedback, guidance, and training -
Energy Efficiency - Program Implementation Manager - Residential ProgramsFirstenergy Jan 2010 - Sep 2018Cleveland/Akron, Ohio Area• Manage Energy Efficiency programs to residential customers throughout Ohio, Pennsylvania, West Virginia and Maryland. Managed programs: Energy Conservation Kits School Education and Kits Appliance Recycling Behavior Modification Behavior Demand Response programs Online AuditsResponsible for leading a team of outside vendors in order to achieve regulatory savings requirementsResponsible for program start-up activities and continued success of programsManage budgets in excess of $70 million and provide financial forecastsProvide guidance for Program Development -
Business AnalystFirstenergy Jan 2005 - Jan 2010
Nicole Williams Education Details
-
Management -
Marketing/Marketing Management, General
Frequently Asked Questions about Nicole Williams
What company does Nicole Williams work for?
Nicole Williams works for Icf
What is Nicole Williams's role at the current company?
Nicole Williams's current role is Director, Program Management.
What schools did Nicole Williams attend?
Nicole Williams attended Walsh University, Youngstown State University.
Who are Nicole Williams's colleagues?
Nicole Williams's colleagues are Nan Williams, Ralph Nigro, Lexi Johnson, Mba, Huei Wong, Yvonne Selbig, Heidi Johnsen, Paul Velcenbach.
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