Nicole Lee Email & Phone Number

San Francisco, CA, US

San Francisco Bay Area

• General Office Management including running the day-to-day operations of the organization, payment processing, invoicing, budget creation and research, maintaining office equipment, calendaring, coordinating with IT.
• Supports various committees and key individuals including the Administrative Director, President, Board of Trustees, Management Team, Fundraising Committee, Facility Committee, and Newsletter Committee.
• Facilitates strong working relationships between SFCP Membership and the Center, focusing on attracting and retaining members with high satisfaction levels. Manages membership renewals and status in the CRM database.
• Supervises and supports the Education Program Coordinator, ensuring their success in their role.
• Oversees Facility and Vendor Management, including supervision of facility/security staff. Ensures compliance with health and safety, local, and state laws.
• Provides comprehensive HR support, handling day-to-day operations like new hire orientation, compensation, and data management. Serves as the primary contact for payroll, benefits, and ensures HR policy compliance..

San Francisco Bay Area

• Planned and implemented program objectives in consultation and coordination with Program Chairs and Committees
• Managed all education programs and execute the program objectives, including the design of evaluation tools and survey instruments, developed procedures for quantitative and qualitative data collection, and presented.
• Independently oversaw and managed day-to-day operations for all educational programs, including progression and graduation of a student, curriculum and course schedules, admissions materials and the interview.
• Developed and oversaw tuition pricing, payment plan, and payment collection for each program using Salesforce CRM database, Quickbooks, and cross-referencing payments in Authorize.net
• Forecasted, developed, and analyzed all education program tuition budgets, working collaboratively with the Administrative Director
• Continually identified ways to strategically increase efficiencies, created overall consistency throughout the programs, and advised the chairs with any recommended modifications

San Francisco, California

• Managed two training divisions and five sub-programs consisting of 130 students and 200 faculty, while providing operational and administrative support to the Division, Program, and Committee Chairs
• 1 of 3 key-players who collaborated with a Salesforce developer to create a ground-up database that tailors to the organization’s needs, improving center-wide processes and functions
• Collaborated in building a relational database in Airtable that tracks a person’s history within the organization, streamlined feedback processes, and improved course attendance tracking used for reporting students’.
• Compiled all application materials for prospective students and aspiring faculty for interviews and prepared reports for the reviewing committee
• Onboarded new students including generating offer letters and providing access to systems
• Processed and recorded all education-related Account Receivables using Salesforce and QuickBooks

San Francisco, California

• Played a key role in the program’s ACGME accreditation site visit by revising multiple documents for accuracy and compiling educational requirement reports
• Monitored compliance for various program requirements including the completion of 20 current residents’ and faculties’ service rotation evaluations and weekly Tumor Board and conference attendances to maintain.
• Composed and improved multiple databases and spreadsheets to track data with efficiency and clarity, including but not limited to attendance, evaluations, license expirations, and resident PTO and educational fund.
• Onboarded new residents and rotating medical students including generating offer letters and providing access to systems
• Created new vendors and settled invoices for Account Payables
• Reserved rooms, ordered catering, and prepared documents for events such as interviews, orientation, and graduation

San Francisco, California

• Supported the Program Coordinator in developing and implementing programs and services in response to the changing and various needs of the different communities in Visitacion Valley
• Designed flyers for informational workshops such as Public Safety, Emergency Preparedness, and Hepatitis B Awareness

San Francisco, California

• Hands on training in multiple departments within the hotel such as Accounting, Sales and Marketing, Management, Front Desk, Food and Beverage, and Housekeeping
• Performed bookkeeping and accounts receivables such as balancing cash accounts and debt collection
• Formulated a log-rhythm and Excel spreadsheet for discounted group reservations
• Registered, assigned, and confirmed reservations for guests
• Established a "First in, first out" system for the hotel's café
• Served as a hostess during the breakfast, tea time, and wine and cheese service

San Francisco, California

• Supported the department in preparing and executing school-wide events, such as orientation and graduation, with over 500 students on behalf of the School of Management
• Created marketing materials such as professional flyers and brochures for events hosted by the department
• Generated and updated Excel spreadsheets for information relating to students, events, course work, and inventory
• Assisted students with any questions about prerequisites and adding/dropping a major
• Communicated with potential employers to inquire about beneficial job opportunities to update the school’s career blog on WordPress

San Francisco, California

• Supported the Program Manager with preparing for major projects and events for the various programs within the department including the ACGME Radiation Oncology Residency Training Program, Non-ACGME Clinical Fellowship.
• Played a key role in the program’s ACGME accreditation site visit assessment by revising multiple documents for accuracy and compiling educational requirement reports
• Monitored compliance for various program requirements including entering 20 current residents’ and faculties’ weekly Tumor Board and didactic attendances, and tracking trainee leave requests
• Frequently traveled to various UCSF campuses to deliver confidential and sensitive documents to ensure their prompt and safe arrival
• Assisted with gathering data and completing annual program surveys for the Office of Graduate Medical Education (OGME)
• Compiled over 200 incoming applicants’ folders for the interviewers to have easy access to the candidates’ information

San Francisco, California

• Summers of 2007, 2008, 2009, and 2010
• Brought the office up to date after being back-logged for over 5 years by entering clinical residents’ attendances to weekly conferences and Tumor Board reviews into a database so that they would get credit for being.
• Arranged employee time sheets by date and alphabetically into a binder for easy access
• Filed and organized grant paperwork for the department numerically and by date

Bachelor Of Science (B.S.), Business Administration; Minor In Psychology

Activities and Societies: Delta Sigma Pi

High School Diploma

Activities and Societies: - Senior Letter Step Team