Niki L. Email & Phone Number

Abbotsford, British Columbia, Canada

British Columbia

• Assisted in seamless account transitions by providing exceptional customer service• Increased sales results through strategic decision-making skills tailored to regional profitability goals• Developed a parallel quote template for SimPull Solutions to assist colleagues in efficiently providing customers with a detailed product breakdown

Burnaby, British Columbia, Canada

• System and process training of new customer service and sales representatives both internal and external to Southwire Canada• Created SimPull Solutions Excel template for Western Canada to assist customers in understanding the build of the product and to seamlessly import to SAP• Increased responsiveness to customer portfolio through proactive action and effective communication skills to maintain client trust with Southwire Canada • Supported the Vice President of Sales of Western Canada with profitability objectives through margin and sales growth

Brantford, Ontario, Canada

• Supported 300+ clients through effective management and supervisory skills of four hired employees • Grew clientele base to 35+ within the first 12 months of launch and maintained those relationships for the entirety of the entrepreneurial venture • Empowered clients through the development of impactful relationships created in working side-by-side • Managed continuously changing customer needs and schedules through multitasking and adaptability skills

Brantford, Ontario, Canada

Mini-Mba Advanced Management Course (Amc), Business Administration And Management, General

Mini-Mba Executive Development Course (Edc)