Support the opening and Noel period of Aritzia’s first US West Coast Outlet Boutique

-Responsible for TBD, Point of View, and Young Adult departments-Developed 30+ commission based sales people with tools to be successful and feel confident with creating connections with customers-Supported 5 top-seller in personal stylists-Day in the life: scheduling, visual merchandising, leading by example on the floor, role play with my teams on how to create meaningful experiences for customers, teaching teams product knowledge, and be customer obsessed!

-Top seller in TBD department, $500k in sales in first six months
-Appointment based stylist, prepped and pulled product for in store or virtual appointments
-Outreached to customers to give them information about upcoming events to generate relationships, foot traffic and appointments

Responsible for recruiting, hiring, scheduling, and on the floor managing 40+ employees at a high volume location. Trained similar, visual merchandising, and entry level positions at multiple locations. Created the weekly schedule with a LY budget, approved and monitored payroll, hands-on in daily retail procedures, conducted inventory counts, composed expense reports for travel and store necessities, enforced company policies with employees and customers, beat LY sales and was in constant communication with higher ups about store operations-Extremely knowledgeable about LP, California Labor Laws, Excel, customer service, visual merchandising, time management, and running a heavily staffed - fast paced environment

Responsible for weekly updates to CEO/CFO/Operations Manager on behalf of all Orange County/San Diego locations (4 stores). Responsible for updates on allocations and trend forecasts at all Orange County/SD locations. Relayed store operations, visual merchandising displays and Covid-19 updates from CEO to all Orange County managers. Traveled to Orange County locations to execute new visual merchandising/floor sets and brought a team of 5-10 associates from various locations to assist

Experienced in sales, hiring and training employees; with expertise in customer service and operations