Nicole Lee Email & Phone Number

Los Angeles, California, United States

Started out as an operations manager, but soon was utilized for my knowledge in L&D and F&B.Helped open and create new systems for 2 new domestic locations during the pandemic.Worked throughout the pandemic as we evolved with the changes that were needed to be met.Traveled to every location in the US and helped with the training of new team members, retrained leadership teams, and supported the management teams.Went out to local hubs with the L&D team to find potential future candidates that meet the company values.

Long Beach Ca

Brand Ambassador Opened new corporate and franchised locations domestically and internationally Traveled to new locations to implement company standards Developed meaningful professional relationships with a unique team at each location and created structured environments for them to work and succeed inDeveloped tailored hospitality procedures for each franchised international location while maintaining the integrity of the brandEstablished the front of house systems for brand new corporate and franchised locations, domestically and internationally. I trained employees, built teams, established new systems to highlight each unique restaurant location.Created an upbeat, friendly, and memorable experience for the opening teams which aimed to create long lasting bonds and strengthened overall team building procedures.Remained open minded and flexible to ensure a smooth working partnership between franchisees.Went to local Universities and publicly spoke to Hospitality major students to recruit future candidates to join the company.

Artesia Ca

Converted food truck concept to a brick and mortar location Implemented new front of house systems Trained new staff teamHelp create menu, decor, and brand esthetic

Buena Park Ca

Internet SalesInventory BuyerClient AdvisorSales Rep TeamInitially hired as an online sales representativeFound and purchased new and used products to add as inventory for the websiteEntered and updated accurate data for inventory Joined a sales team as a client advisorHelped develop new leads for salesFollowed up with clients to ensure complete customer satisfactionContributed to the opening of a new location dealing with used vehicles

Beverly Hills Ca

Project manager and Coordinator of the events assigned to my team.Recruited new interns to volunteer for our growing team. Trained each intern to join the company when they were ready to be promoted into a position. Delegated jobs and projects to each intern or team with specialized tasks utilizing their unique talents.Built and sustained relationships with all interns / labor forces, vendors, clients and companies to ensure reliable contact.Provided smoothly coordinated events by highlighting our impeccable customer service to ensure that we exceed clients’ expectations.We provided services for all types of events like; Weddings, Birthdays, Corporate Parties ,Award Shows ,Charities, EXPO, Marketing Events, Music Festivals, etc Catering Coordinator (2013)The Golden Palm, Best of Beverly Hills Award Show Beverly Hills Chamber of CommerceEvent Coordinator (2014)APLA Oscar PartyWest Hollywood, The AbbyEvent Coordinator (2014)ACE Marketing, Company UnvielingWest Hollywood, Burger Lounge Event and Vendor Coordinator (2014)Health and Wellness EXPOBeverly Hills Convention CenterEvent Coordinator (2014)EAA Wine and Wisdom Skirball Cultural CenterTalent Coordinator (2014-2015)Teen Choice AwardsLos Angeles CAEvent Coordinator (2015)Cancer Concern, Best of LAParamount Back StudioSocial media managerDelegated tasks to each team members to ensure a smooth eventMultitasking multiple projects and events at onceScheduled all required appointments for client and partnered companiesMaintained clear communication with clients by keeping them updated with the progress of their projects and accountsBuilt relationships with different vendors and companies to ensure reliable contactsExperienced with partnering with external venues and hotels in order to create events

La Quinta Ca