Nina Khatami Email & Phone Number

Las Vegas, Nevada, Us

 Responsible for the planning and implementation of Las Vegas Sands Global Information Governance Initiative Present program collateral such as, toolkit, action plans, step by step presentations and manage the Microsoft Teams channels for each property to review  Schedule and conduct meetings with 300 departments to identify and classify records to create individual record retention schedules for each department  Train departments and implement Information Governance technology solutions Manage all project information and create content for Leadership to present at company board meetings and with global stakeholders Create content for Learning and Development programs Instruct courses on Microsoft Office and Leadership skills to support Team Member for Information Governance Initiative rollout

Las Vegas, Nevada, Us

 Created all communication content for IT department including project rollout, organizational changes, internal newsletter, presentations for company stakeholders and town halls, as well as companywide emails regarding IT changes and outage alerts Creator, administrator and editor of an intranet website for the department utilizing WordPress Created and managed training plans for 220+ Employees and tracked progress within the LMS system Managed all aspects of training, including vendor management and procurement, organizing all onsite and online training opportunities, as well as organizing all IT related conferences and travel for Team Members Responsible for forecasting and reporting training budget of 500k on a monthly, quarterly and yearly basis  Increased employee satisfaction scores in areas of training, communication and culture Responsible for establishment of corporate cultural programs including communication, training, appreciation, recognition, safety, volunteer, new hire orientation, lunch and learns, monthly “all hands” department meetings and internship program. Event planner for all department gatherings and yearly events for 220+ employees

Las Vegas, Nevada, Us

 Project managed a company-wide iPad roll-out initiative which included: managing user information, set up of 600 iDevices, created and taught new user course for recipients and created documentation of lessons learned Utilized customer service, technical and relationship building skills to support and troubleshoot all technology related issues (AV equipment, iPads, iPhones, printers, applications, software and computers) for over 70 senior leaders within the company. Created and taught courses regarding IT upgrades within the company including ServiceNow, Outlook 2016, and Skype for business

 Recruited Southern Nevada high school students for the Paul Mitchell Cosmetology program by attending career fairs and speaking at special events  Interviewed all applicants, reviewed applications and gave guided tours of the facility Met specified monthly quotas for number of submitted applications per session Created a student engagement program for current and incoming students Created and maintained relationships with local salons to support placement opportunities for graduates

 Planned and executed customized lesson plans to meet students’ development needs in mathematics and reading comprehension Increased test scores by a minimum of 15% by focusing on areas of improvement on a weekly basis Taught supplemental material to core curriculum in classrooms

 Handled domestic and international customer service calls researching inquiries related to customer orders Worked in logistics as a liaison between shipping vendors, customers and internal departments Controlled multiple databases for company including late log and prepay customer reports

 Created and executed promotional marketing campaign which included: press releases, monthly newsletter and company website Responsible for invoicing, account receivables, and collections utilizing QuickBooks Created and maintained marketing budget, financial forecasting, and weekly service reports

Worked on medical coding and insurance billing, obtained insurance authorizations, created charts, set appointments, answered phones, data entry, cashier, communicated between doctors’ offices, worked with Medicare patients, worked with computer programs such as Groupcast and Imagecast.

Conshohocken, Pa, Us

Frontline for all customer issues, greeted all customers, responsible for customer flow chart for bridal attendants, answered phones, some telemarketing, booking appointments, ordered merchandise, cashier, filing, data entry, , gathered customer information, used computer system Lotus Notes to track orders, in some cases helped dress a bride or bridal party

Pomona, Ca, Us

Created social mixers for Dorm hall, booked guest speakers for hall events, signage, checked in parents, mail distribution, filing, decorated dorm and front desk, held contests throughout year, answered phones, worked with housing department

Ba, Communication And Marketing

Education record