Niraj Sharma

Niraj Sharma Email and Phone Number

Site Service Leader at Eli Lilly and Company @ Eli Lilly and Company
indianapolis, indiana, united states
Niraj Sharma's Location
Dubai, United Arab Emirates, United Arab Emirates
Niraj Sharma's Contact Details

Niraj Sharma personal email

n/a
About Niraj Sharma

Experienced Operational Specialist with a demonstrated history of working in the information technology and services industry. Strong operations professional skilled in Service-Level Agreements (SLA), IT Infrastructure Management, Management, Management Information Systems (MIS), and Software Documentation.

Niraj Sharma's Current Company Details
Eli Lilly and Company

Eli Lilly And Company

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Site Service Leader at Eli Lilly and Company
indianapolis, indiana, united states
Website:
lilly.com
Employees:
37008
Niraj Sharma Work Experience Details
  • Eli Lilly And Company
    Site Service Leader
    Eli Lilly And Company Jan 2023 - Present
    Dubai, United Arab Emirates
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  • Eli Lilly And Company
    It Business Integrator
    Eli Lilly And Company Jan 2020 - Apr 2023
    Dubai, United Arab Emirates
    View
  • Excis Ltd
    Client Operations
    Excis Ltd Aug 2016 - Jan 2020
    Dubai, United Arab Emirates
    • Leading business support for over 120 users with daily HP and infra issues with zero downtime;• Supporting field based users with mobility related support; • Leading marketing events and digital room for technical setup and virtual connectivity; • Improved conferencing system between 2 offices using Polycom setup saving 40% of OPEX. • Taking initiatives to introduce new IT technologies in the company to save the business OPEX and insuring business outcomes are positive.* Awarded with Inspired 2018 from Eli Lilly & Company - Dubai Awarded with Inspired 2017 from Eli Lilly & Company - Dubai Awarded with SVC 2016 (service value chain) from Eli Lilly & Company - Dubai
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  • Alpha Data
    Outsourcing Team - Site Support
    Alpha Data Mar 2014 - Jul 2016
    Dubai, United Arab Emirates
    Responsible for all aspects of planning, coordination, implementation and support (Apple,Lenvo & HP) of infrastructure client, collaboration, data center, service now(ticketing system) and asset management services(CAMS, AVS).
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  • Bmr Advisors Pvt Ltd.
    Senior Executive - It
    Bmr Advisors Pvt Ltd. Dec 2007 - Nov 2013
    • Supported over 140 business users and 7+ VIP users with Daily IBM & HP infra issues. • Liaise with BMR Global IT team for upcoming IT infrastructure changes, exchange and windows server updates, • Providing technical L3 support to internal IT team colleagues based on ticket priority.• Insuring tickets are logged and SLA is meeting as per ITIL agreement. BMR Appreciation & Contribution Award on December 20, 2011 BMR Appreciation Award on June 18, 2010
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  • Pc Solutions Pvt Ltd
    Senior Customer Support Engineer
    Pc Solutions Pvt Ltd Jul 2006 - Nov 2007
    • Representing Pc-Solutions Pvt Ltd as a site support engineer at the client location. • Responsible for maintaining IT infrastructure. • Day to day IT troubleshooting on laptops, desktops, servers, printers.• Installations of software and troubleshooting.
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  • Archies Infotech
    Onsite Engineer
    Archies Infotech Feb 2006 - Jun 2006
    Mumbai Area, India
    Worked as a technical engineer and was responsible for problem managment

Niraj Sharma Skills

Project Management Systems Architect And Design Service Management Business Analysis Supplier Management Itil Windows Server Troubleshooting Change Management Mis Strategic Planning Management Consulting Team Leadership Software Documentation Hp Centralized Asset Management Systems Servers Gotomeeting Gotowebinar Asset Validation System Service Now.com Lync Central Asset Management System Polleverywhere Vendor Management Team Management Cross Functional Team Leadership Service Level Agreements Leadership Hp Products Software Installation Management Customer Service Technical Support Laptops Service Delivery It Infrastructure Management

Niraj Sharma Education Details

Frequently Asked Questions about Niraj Sharma

What company does Niraj Sharma work for?

Niraj Sharma works for Eli Lilly And Company

What is Niraj Sharma's role at the current company?

Niraj Sharma's current role is Site Service Leader at Eli Lilly and Company.

What is Niraj Sharma's email address?

Niraj Sharma's email address is ni****@****o.co.in

What schools did Niraj Sharma attend?

Niraj Sharma attended Yashwantrao Chavan Maharashtra Open University, Wipro Solution World, Knowledgewood, Rems, Knowledgewood, Ultramax.

What are some of Niraj Sharma's interests?

Niraj Sharma has interest in Science And Technology, Environment, Health.

What skills is Niraj Sharma known for?

Niraj Sharma has skills like Project Management, Systems Architect And Design, Service Management, Business Analysis, Supplier Management, Itil, Windows Server, Troubleshooting, Change Management, Mis, Strategic Planning, Management Consulting.

Who are Niraj Sharma's colleagues?

Niraj Sharma's colleagues are Ilma Hunda, Alex Rivera, Pavel Petrov, Elizabeth Hazelwood, Danielle Devose, Dipesh Jadhav, Sonia Amlani.

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