Nokuthula Mkhize Email and Phone Number
I am a committed individual with a passion for skills development and community upliftment. I`m meticulous in everything I do and find great satisfaction in the completion of projects I embark on. I am always willing to learn and look for new exciting challenges. I am approachable, friendly and helpful. I find it easy to motivate, inspire and get along with those around me with my ever-positive attitude. In addition to being a good fit in both social and work environment, I’m very detail oriented and a little bit of a perfectionist.Experience:Registered Assessor and Moderator for:Quality Management Systems NQF Level 5Project Management NQF Level 5Generic Management NQF Level 5Contact Centre Management NQF Level 5Generic Management NQF Level 4Contact Centre Operations NQF Level 4Management & Administration NQF Level 4Business Administration Services NQF Level 4Project Support Service NQF Level 4Management NQF Level 3CC and Business Process Outsourcing support NQF Level 3Business Administration Services NQF Level 3Business Administration Services NQF Level 2 and Contact Centre Support NQF Level 2Labour Relations Practice NQF level 5 and 6Certificate:Business Systems Operations: End User (ERP) NQF Level 04New Venture Creation NQF Level 04Governance and Administration NQF Level 07Marketing NQF Level 04Marketing Research NQF Level 05National Diploma: Customer Management NQF Level 6National Diploma: Marketing Communications NQF Level 05National Diploma: Customer Management NQF Level 07Labour Recruitment Services NQF Level 04National Diploma: Labour Relations Practice:Dispute Resolution NQF Level 52014 to 2016Ignition Group Training and Development Facilitator2012 to 2014 Velociti Training and Development Facilitator2010 to 2012Velociti Development specialist/ Performance Coach2008 to 2010Velociti Contact Centre consultant
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Sales Leadership And Development TrainerO'Keeffe & Swartz Oct 2019 - PresentJohannesburg, Gauteng, South AfricaCreate online learning materialCreate cut and edit videos for training material Conduct and co-ordinate online trainingIdentify training needsDesign and develop relevant and current training programmeDesign, develop and implement relevant training courses/materialDesign, develop and implement competency based assessments that are of a high quality and add value to the learning experienceMaintain and update relevant training… Show more Create online learning materialCreate cut and edit videos for training material Conduct and co-ordinate online trainingIdentify training needsDesign and develop relevant and current training programmeDesign, develop and implement relevant training courses/materialDesign, develop and implement competency based assessments that are of a high quality and add value to the learning experienceMaintain and update relevant training material.Provide relevant training and training support to Senior Sales Leaders, Sales Leaders, Trainee Sales Leaders and 2IC’s where required by the businessConduct interactive training according to a training planAdhered to the highest level of standards when facilitating trainingApply Kirkpatrick's evaluation model level to 2,3,4,5Evaluate assessment results in order to ascertain the knowledge of learners and identify areas that require further coaching or improvement;To maintain and adhere to learning and assessment principlesEnsure assessments are conducted timeously and feedback provided to the learner as well as to LeadershipCollate, compile and maintain documentation relevant to training deliveryKeep up to date with changes or advancement on the sales floorOngoing validity checks on training material, process and activities including documentation;Compile and communicate learner feedback and results to Group Head of Sales as well as to relevant Senior Sales Leaders on the floorMaintain and set example on adherence to company policies and proceduresKeep abreast of changes in learning and development developments in the marketEvaluate the impact of training and provide feedback to Leadership Show less -
AssessorCci South Africa Aug 2016 - Present -
Etqa Officer: Skills Development Facilitator, Assessor And ModeratorCci South Africa Aug 2016 - Apr 2019Umhlanga, Durban
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Education And Training Quality AssurerCareerbox Aug 2017 - Apr 2019Umhlanga, Durban
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FacilitatorIgnition Group 2014 - 2016Durban Area, South Africa
Nokuthula Mkhize Skills
Nokuthula Mkhize Education Details
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Tms2Nd Year
Frequently Asked Questions about Nokuthula Mkhize
What company does Nokuthula Mkhize work for?
Nokuthula Mkhize works for O'keeffe & Swartz
What is Nokuthula Mkhize's role at the current company?
Nokuthula Mkhize's current role is Sales Leadership and Development Trainer at O'Keeffe & Swartz.
What schools did Nokuthula Mkhize attend?
Nokuthula Mkhize attended University Of South Africa/universiteit Van Suid-Afrika, Tms.
What skills is Nokuthula Mkhize known for?
Nokuthula Mkhize has skills like Management, Telecommunications, Call Centers, Team Leadership, Wireless, Coaching, Business Analysis, Team Management, Mobile Devices, Performance Improvement, Performance Appraisal, Job Coaching.
Who are Nokuthula Mkhize's colleagues?
Nokuthula Mkhize's colleagues are Geraldine Van Ross, Basetsana Lelake, Portia Khanyi, Mbali Sixaba, Puleng Tlhale, Zandile Nyembe, Ntombi Dubazana.
Not the Nokuthula Mkhize you were looking for?
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Nokuthula M.
Scrum Master | Analyst | Rpa Developer | Automation Anywhere |Johannesburg Metropolitan Area -
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Nokuthula Mkhize
Durban
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