Nicholas Tassone Email and Phone Number

Nick serves as technology and design lead for the presentations production team. He is responsible for researching and onboarding all new technology platforms used by the production team, ensuring that they have the adequate support needed to succeed. In addition, he creates and updates quarterly sales presentation materials within brand standards while utilizing Adobe InDesign, Adobe Illustrator, Adobe Photoshop, and Adobe Workfront.Expanded Role Responsibilities:• Partners with IT support to ensure technical issues are raised, addressed, and resolutions are well documented. Provides technical recommendations during hardware refresh periods based on production requirements and needs. Collaborates with support and assists with rollouts of updates, software, and hardware to ensure minimal impact to production.• Provides technical troubleshooting support across the team as needed during production, working with various cross-functional groups in order to help the team reduce risk and execute on client deliverables.• Oversees the application of brand standards across new and existing materials. Provides edits and feedback to maintain brand consistency and integrity. Produces and maintains style guides and templates.• Takes the lead on training other team members on new and/or enhanced hardware and software technologies. Develops curriculum and produces documentation as needed on these technologies for future reference

As part of a production team in Marketing, Nick creates and updates quarterly sales presentation materials within brand standards while utilizing Adobe InDesign, Adobe Illustrator, Adobe Photoshop and Adobe Workfront.Responsibilities:• Participates in ongoing team tasks as required including, but not limited to quarterly material updates, translation project management, document posting and verification to print portals.• Understands the varying data requirements for different products and vehicles and applies that knowledge to accurately review materials. Establishes a comfort level with regional nuances and can identify performance, compliance and other custom investment requirements specific to a particular region or product style when reviewing material.• Peer review and proofreads materials to ensure that current corporate editorial standards and formats are adhered to, and all data and information is accurate. Ensures that documents contain all necessary content and graphic elements; identifies problem areas and provides edits via PDF annotations.• Tracks trends in presentations with an eye towards maintaining consistency across multiple product, region and vehicle styles and escalates issues to management as appropriate. Presents information and recommendations for improvements to processes to address identified inconsistencies and/or data issues.

As a contracted designer in Creative Services, Nick assisted with the rollout of a global brand refresh by accomplishing the following:• Adapt outdated marketing and sales materials to new brand standards• Re-conceptualize and design engaging infographics and data visualizations• Contribute new content (icons, charts, templates, etc.) to the team visual asset libraries• Collaborate with product owners, project managers, and editorial partners in an Agile workflow to determine requirements, collect feedback, and secure approvals to meet sprint deadlines

As a graphic designer in a consultant role on the IT Learning & Performance team while also working with IT Strategic Communications, Nick was responsible for:• Designing and managing unique branding associated with different communications and learning campaigns• Producing marketing materials and event signage for 1500+ attendee corporate gatherings• Designing and coding interactive intranet microsites in Microsoft Sharepoint• Capturing and producing creative videos and photographs that enhance story telling in communications• Consulting directly with the CIO and senior leaders to visualize their corporate strategies (presentations, infographics, data visualization, roadmaps, dashboards, strategy booklets, etc)• Collaborating with product owners, project managers, account managers, and continuous improvement specialists in an Agile workflow to determine requirements, collect feedback, and secure approvals to meet sprint deadlines

As a contracted call center tech on the IT Customer Service team, Nick provided world class technical assistance by:• Remotely troubleshooting Windows, Mac, Android, and iOS devices• Creating detailed and precise records of user interactions in the HP Service Manager ticketing system• Maintaining and contributing detailed troubleshooting tutorials on the team knowledgebase• Troubleshooting Microsoft Office products, including 365, Exchange, Sharepoint, Skype• Unlocking accounts / reseting passwords in Active Directory• Supporting and troubleshooting VDI environments, Citrix applications and VMware software• Setting up and troubleshooting encryption (Securedoc and Bitlocker)• Deploying and fixing mobile encryption on Android and iOS (MobileIron & native)• Supporting VPN, dual factor authentication tokens (RSA) and single sign-on (OKTA)

Course: Digital Illustration• Detailed hands-on training with Adobe Illustrator and technical skill refinement• Photo realistic digital illustration techniques• Creative lab projects and tutorials• Foundational design theory, conceptualization• Art and design history• Project critiques & peer feedbackCourse: Introduction to Multimedia• Detailed hands-on training with Adobe Photoshop and technical skill refinement• Creative lab projects and tutorials• Mac OS X introduction & training• Microsoft Office for Mac OS training• Designing and building presentations

As a seasonal hire, Nick returned to continue working in his prior role as Computer Sales Associate at Best Buy. In this role, Nick was responsible for,• Being a knowledgeable resource on all current computer hardware and software to best guide customers with their purchasing decisions based on their unique needs by continuously researching, learning, and engaging with all things relating to computers and technology.• Fully understanding additional warranty plans and services Best Buy offers on computers and related technologies to able to identity and offer the correct ones during interactions• Providing quality customer service in conversation with customers by identifying known and possible unknown needs to ensure accurate recommendations are made the first time• Achieving department sales goals and targets by learning and developing unique sales strategies• Testing and learning about new hardware that is offered in the computer department as they arrive and cross train on products and services of other departments.• Performing the duties of a cashier when called upon during surges of customers or to enhance a sale by offering end-to-end service

As a computer specialist at Applied Light, a small laser engraving business, Nick had a wide range of responsibilities. These responsibilities included,• Manually converting AutoCAD and raster images into useable vector objects in Adobe Illustrator.• Adjust and simplify vector pathing for optimal laser engraving output depending on customer specifications.• Operating and calibrating industrial laser engravers to output designs and text onto metal, plastic, and wood parts.• Developing new production processes using hardware/software macros to automate repetitive tasks for consistency and efficiency.• Creating documentation and best practices for engraving and IT related processes.• Upgrading, servicing, and troubleshooting computer equipment used in engraving production.• Researching specifications and building new office and engineering computer systems.• Installing and testing network cabling and equipment while assisting with the configuration of mac servers.• Assisting with shipping and receiving of incoming customer parts and exiting finished products.

As a prepress / tech specialist at W.S. Sign Design Corporation, a small business, Nick had a wide range of responsibilities. These responsibilities included,• Designing & printing marketing materials for business proposals such as, catalogs, brochures, physical and digital mailers.• Creating wayfinding and road signage within various department of transportation and transit authority specifications for various districts, states, national and international governments.• Processing and preflighting artwork for output on a large format thermal vinyl press while performing manual adjustments and regular maintenance to achieve desired output within specification.• Assisting in every step of the sign fabrication process such as trimming, peeling, application, packing, and installation.• Partnering with vendors to secure equipment and supplies to keep the press operational.• Troubleshooting technical issues with networking, pc, and mac hardware/software.• Conducting research, building, and installing new computer and printer equipment.

As a Computer Sales Associate at Best Buy, Nick was responsible for,• Being a knowledgeable resource on all current computer hardware and software to best guide customers with their purchasing decisions based on their unique needs by continuously researching, learning, and engaging with all things relating to computers and technology.• Fully understanding additional warranty plans and services Best Buy offers on computers and related technologies to able to identity and offer the correct ones during interactions• Providing quality customer service in conversation with customers by identifying known and possible unknown needs to ensure accurate recommendations are made the first time• Achieving department sales goals and targets by learning and developing unique sales strategies• Testing and learning about new hardware that is offered in the computer department as they arrive and cross train on products and services of other departments.• Performing the duties of a cashier when called upon during surges of customers or to enhance a sale by offering end-to-end service