Justin Johnson Email & Phone Number

Fort Wayne, Indiana Area

I help customers locally and remotely to find simple solutions to technical questions.

Remote

I help individuals with technical support needs that range from tiny devices that fit in your pocket all the way up to systems that automate your home. In this role I am constantly challenged with new and interesting questions allowing me to grow as a technician every day. I have helped people with little knowledge of their issue all the way to people who.

Carmel, IN

Lead workshops and special events to train business owners and consumers on using iOS devices (iPads/iPhone/iPods) to collaborate and communicate more effectively. Lead sessions to teach: Teach best practices, data management, data backup and storage for mobile and desktop devices

Fort Wayne, Indiana Area

Independently providing day-to-day technical support for nearly 100 employees throughout a 400,000 square foot warehouse including, but not limited to:Managing the installation and daily operations of more than 100 RF Windows Mobile devices (bar code scanners), Windows Desktop/Laptops and corresponding Laser Printers and Zebra Label PrintersConfiguring and.

Fort Wayne, Indiana Area

Managed daily MIS operations to support of more 1,000 employees internally and a variety of sub-companies externally.Lead MIS team in day-to-day operations including, but not limited to maintaining, repairing, and troubleshooting desktops, laptops, printers, IP phones and network devices Managed high-volume ticking system, delegating, troubleshooting and.

Indianapolis, Indiana

Secured new customers and managed current accounts for maximum retention and profit.Managed portfolio of more than 250 accounts while developing strong, long-lasting client relationshipsPiloted new initiatives targeted for increasing sales including e-commerce offers, new retention options and GainSight applications within SalesForce CRMProvided continued.

Indianapolis, Indiana Area

Resolved computer technical problems, trained co-workers, and provided excellent customer service and product education.Promoted from Family Room Specialist to Genius within the first three months at AppleEvaluated damaged or malfunctioning hardware and performed all repairs Used problem-solving and interpersonal skills to provide expedient resolutions to.

Indianapolis, Indiana

Planned, organized and supervised staff on day to day warehouse operations.Conducted inventory on warehouse stock and monitored levels to ensure adequate supplyOversaw all shipping and receiving functions, and operated warehouse equipment as needed Implemented processes and procedures to maximize operational efficiency at all Millcraft warehouse.