Drew Gersbach Email & Phone Number

Kelowna, BC, CA

Vancouver, British Columbia, Canada

Lead and mentor teams, aligning strategies to improve partner onboarding and adoption.Streamline workflows and develop scalable resources to ensure efficiency and consistency.Foster cross-functional collaboration to drive measurable results.

Vancouver, British Columbia, Canada

Simplified technical concepts to enhance onboarding experiences and partner engagement.Developed tools and processes to support cross-team alignment and product clarity.

Vancouver, British Columbia, Canada

Combined business acumen and sales expertise with a passion for delivering exceptional service and product knowledge. I took on expanded leadership responsibilities, guiding a larger team and driving impactful strategies.Identified emerging technology trends and developed solutions for complex customer challenges.Partnered with corporate mobile teams to.

Vancouver, British Columbia, Canada

Used facilitation, training, and advanced product knowledge to lead the training team and deliver impactful results.Delivered team-based training programs that enhanced collaboration and knowledge retention.Expanded beyond Apple-branded products to introduce innovative learning techniques and strategies.Focused on driving team-based results by mentoring.

Vancouver, British Columbia, Canada

Delivered training to individuals and groups, simplifying technology for diverse audiences.Facilitated onboarding and leadership training programs to support team development and growth.Advocated for accessibility and became a Market Accessibility Champion, empowering teams to better support diverse needs.Partnered with external organizations to improve.

Edmonton, Alberta, Canada

Supported new Apple Store openings across Western Canada as a mentor and trainer.Delivered training and mentoring during high-profile store launches, ensuring readiness and alignment.Became Apple Certified in Pro Applications.Interviewed and mentored new employees as part of the NSO (New Store Openings) panel for multiple locations.

Edmonton, Alberta, Canada

As the in-house Graphic Designer, I collaborated with department heads and Deans to create impactful marketing materials that highlighted institutional programs. This role involved:Partnering with the photography department to deliver visually engaging content.Working closely with the communications team to ensure consistency in messaging and.