Auxiliar a equipe de PMO TI na condução de projetos estratégicos de tecnologia alinhados ao planejamento estratégico.

Project Management of Business, Technologyc and new product development associated with Tokio Marine strategic business plan.Supporting agile company transformation process, improvement, team coaching and deliverence of incremental value.

Agile methodology scrum master Coaching PMO team on Agile project Management for IT projects development.Main roll is to support definition, trainning and implementation of a Hibrid Agile framework customized for Tokio Marine businness environment.Througout existing projects the framework would be defined while teams are supported on adoption.

Scrum master for a strategic marketing planning company. Bringing advertising and Google services to small and medium size businesses.A group of expertise personnel working on a 100% agile and digital format.We've helped companies to increase market share and business results such as Sisnacmed.com.br who increased over 150% on web presence and brand positioning or Instituto da Construção, wich has improved Web campaigns conversion up to 35%.

Enrolled as part of a dedicated Squad team focused on development and support of a CRM software platform in use by Automobile and health insurance companies.Main objective was to support the team on improving appliance of Kangan agile framework on prioritazing, executing, action and real time action support of clients.

Management and prioritization of demands to update and develop content related to Vivo Telefônica products and services in Brazil.Attendance to Telefónica content managers through a weekly prioritization process and execution control and daily status.Attempt to change existing FIFO model process to agile MVP model

Project management for "Chatbot" development using artificial intelligence.Participation in the initial team structure, control process considering team sharing abroad, execution, support and absorption.Highlight for the Edenred EVA - Ticket solution that obtained 30% net call center volume retention and the Sem Parar - Can I Help project that achieved 70% withholdings for live-chat calls.Interaction with several teams such as security, hosting, operation management for… Show more Project management for "Chatbot" development using artificial intelligence.Participation in the initial team structure, control process considering team sharing abroad, execution, support and absorption.Highlight for the Edenred EVA - Ticket solution that obtained 30% net call center volume retention and the Sem Parar - Can I Help project that achieved 70% withholdings for live-chat calls.Interaction with several teams such as security, hosting, operation management for WEB solution development, using integrations through API's RestFull. Show less

Leader of the production HUB dedicated to Microsoft Brazil.Team management composed of multidisciplinary resources linked to digital marketing management.Delivery of more than 2000 items with different scopes during the year for digital content maintenance. High levels of quality of service were achieved, which ensured the contract renewal with 100% growth of the value invested.Participation in the structuring phases, definition of control, execution and maintenance… Show more Leader of the production HUB dedicated to Microsoft Brazil.Team management composed of multidisciplinary resources linked to digital marketing management.Delivery of more than 2000 items with different scopes during the year for digital content maintenance. High levels of quality of service were achieved, which ensured the contract renewal with 100% growth of the value invested.Participation in the structuring phases, definition of control, execution and maintenance processes. Show less

Project management for web base platform projects, production team management, internal process and methodology.Client attendance and production team allocation scheduling.Participated on company IT Infrastructure renewal project as advisor.

Project management, IT platform integration, Interface definition, brand and design definition.

IT analyst, information manager, hardware support

Leader of hardware support team.