Oliver Ames Email & Phone Number

United States

Franklin, Massachusetts

Greater Boston Area

Serves as a trusted technology advisor to customers and serves as an internal resource on technical issues or specific business applications within an assigned market segment.

Greater Boston Area

Helping customers in the enterprise and commercial segments understand, plan and adopt a SDS (Software Defined SAN) strategy over traditional SAN.

Franklin, Massachusetts

Provides high-level technical expertise in support of pre-sales activities. Assists in the analysis, design and development of fully integrated technology solutions, specifically focused on software defined SAN – ScaleIO. Presents technical and sales focused materials to customers’ technical staff and senior management. Understands EMC and competitive technology landscape. Focused on the Enterprise and Commercial segments. Uses knowledge of competitive landscape to effectively address and dispel customer objections to EMC solutions. Trains account team on EMC and competitive products. Develops relationships with the account teams, partners and customers in support of sales objectives and engagements. Qualifies sales opportunities in terms of customer technical requirements. Provides high level implementation support and coordinates with professional services teams for product deployments and proof of concepts. Leverages a live lab environment for product demonstrations and proof of concepts.

Franklin, Massachusetts

Focused on more complex sales opportunities which may be heavily competitive; engineering multi-product solutions for customers across the West. Concentration on the development of EMC Junior Systems Engineers, as well as developing engineers across EMC’s Partner Community. • Oversee four (4) Inside Sales Teams and Engineers• Sought as a competitive specialist across Western Region• Attains a Consistently Exceeds or Far Exceeds performance ratings• Developed and Branded EMC’s vWhiteboard with a Global Presence • Supports customers throughout sales cycle, providing education and mitigating risk• Provided Remote Support for Field Sales Teams • Next Gen. Product Focus VNX, XtremIO, Isilon, RecoverPoint, VPLEX, Data Domain, Avamar• Proposing new/updated technology solutions accommodating customer requirements• Building rapport with Value Added Re-sellers • Whiteboard Presentations differentiating between EMC and competitive technologies• Product Demonstrations – Unisphere, AppSync, RecoverPoint• Technical Planning and Design review of Proposed Solution• Technical Lead for larger more complex multi-product sales campaigns • Continued Education for sales teams / Conducted Tech Talks• Contributing to Executive Briefing Centers’• Presented at CDW New Hire and CDW Partner Events• Contributed to the development of the Mid Market Opportunity Advisor portal• Develops whiteboard messages for emerging EMC products• Remediation of CSAT’s (Customer Satisfaction Issues)• Developed educational deliverables for EMC’s inside SE rotation program• Mentor & Advise more Junior SE’s

Franklin Massachusetts

Combines technical knowledge and experience as a system administrator in advising prospective and existing customers on SAN, NAS, back-up, and disaster recovery solutions. Determines appropriate product solutions and configurations through data-center analysis (physical and virtual). Develops sales representatives, and sales associates with both EMC and competitive product trainings, coupled with developing their sales acumen from personal experience with-in a small business. Delivers live product demonstrations and white-boarding for customers. Presented with MVP and Technical Consultant awards for 2011 3rd quarter.

Longwood, Florida

Oversaw a corporate wide backup solution with EMC’s Avamar. Was responsible for maintaining backup policies, data-sets and restores. Managed Avamar agent deployments for Windows servers for all corporate and branch office locations. Provided proactive maintenance for 70+ Windows servers nationwide. Coordinated remote services via third party vendors. Implemented IOA's virtual environment on vmWare. Managed active directory and Exchange user accounts. Oversaw IOA’s corporate HelpDesk team.

Bachelor Of Arts, Political Science

Education record

Activities and Societies: Proctor Academy Fire Department