Pearl Ong Email & Phone Number

New York, Ny, Us

Seattle, Wa, Us

• Serve as a change management lead for a large automotive corporation launching a new mortgage origination platform. • Partner with the Leadership and Governance groups on go-live with enterprise and domain stakeholders on new processes and functionality. • Consult with a government housing authority on its ERP transformation and Request for Proposal (RFP) process on vendor sourcing. • Facilitate technical requirements workshops and construct a capability map and RFP scoring model. • Serve as a Project Manager for the world’s largest equity derivatives clearing corporation on its technology and clearing platform overhaul. • Manage project management deliverables, including initiating, executing, monitoring and controlling, and closing, for the architecture and technology operations teams’ initiatives on the overhaul for SEC compliance.

Atlanta, Georgia, Us

• Supported the request for Proposal (RFP) process with Sales and Product using proprietary QR and Bluetooth asset tracking technology. • Led proposal writing, recommendations, and proof of concept (POC) efforts to expand the client experience and contracts. • Developed current and future state process overlays for client adoption and preparation for product demos. • Constructed proof of concept diagrams to enable Product, Sales, and Client Success in client portfolio expansion and product strategy and facilitated GUI wireframe designs with Product, Sales, and executive leadership.

Seattle, Washington, Us

• Partnered with C-suite executives to develop industry learning and education platforms for emerging collegiate and esports professionals.Notable achievements while in the position included:- Created and implemented an agile-based project plan to deliver 2 programs under a 3-month build.- Collaborated with 20 Subject Matter Experts (SMEs), leveraging industry knowledge for an overall 60-topic learning plan under 12 major learning core competencies, and constructed curriculum capability model for program scalability. - Proposed and achieved Learning Management Systems (LMS) acquisition buy-in from the parent company for initiative support.

Minneapolis, Mn, Us

• Managed the CSO's $20M health care client portfolio on resource management, Statements of Work (SOW), Requests for Proposal (RFP), project allocation, and client rapport.• Served as a strategy analyst, developing a 3–5-year business-driven IT roadmap for a Shared Services CIO for a large bank. • Created a roadmap that outlined all business, IT, robotics, compliance and regulatory, and security initiatives for 32 business workstreams with leadership. Notable achievements while in the position included:- Facilitated elicitation workshops with up to 32+ stakeholders to discuss transformation efforts for documentation. - Advised a process engineer on creating Standard Operating Procedures (SOPs), business workflows, and change management efforts for the new Senior Director of Care Delivery for a major insurance healthcare corporation to document current and future state transformation.

Chicago, Illinois, Us

• Worked to revamp the Special Projects department’s organizational structure, championing new change management processes while maintaining program integrity. • Managed 8 high-performing direct reports, servicing a portfolio of 9 enterprise-level Fortune 500 clients. Notable achievements while in the position included:- Increased the portfolio from $4M to $11.5M and 4 to 9 clients within 6 months by rebuilding Statement of Work (SOW) contracts, operational processes, team formation, and hiring to grow team capacity. - Delivered results that boosted program completion rates from 50% to 98%.- Built a new vendor sourcing department within the Affiliate Management division, beginning with a roadmap for implementation. - Produced program outcomes that increased affiliate-vendor partnerships by 30% and decreased multiple service area coverage gaps nationwide.- Selected to participate in Amplify!, SMS’s Assist Leadership Program. - Recipient of the "Vision Award" for going above and beyond in helping other employees and exemplifying SMS's Assist Vision core value. - 4x recipient of the “Golden Ticket Award” given to the top performing employees for the quarter.

Chicago, Illinois, Us

• Promoted to build a new vendor sourcing department within the division, beginning with a roadmap for implementation.• Developed department training, software programs, dashboards, process mapping, and procedures for the department ramp-up.• Created an onboarding process for the newly formed team in partnership with the department and executive leadership.Notable achievements while in the position included:- Golden Ticket Award – Q4 2016 and Q1 2017 as a top-performing employee for the quarter.

Chicago, Illinois, Us

• Directed the maintenance and repairs for 1,200 locations of a high-profile retail client, providing status updates and feedback.• Partnered on special projects, streamlining facility acquisitions to new store location openings.Notable achievements while in the position included:- Recipient of the "Golden Ticket Award" and "Vision Award."