Oscar P. Email and Phone Number

- Spearhead the development and maintenance of Microsoft Dynamics CRM 2016, facilitating transparent communication of prospecting, relationship management, and marketing objectives.- Drive data-driven decision-making processes through meticulous analysis and research.Implemented RLS policies, in conjunction with Azure dynamic security groups, granting tailored access to different user groups, thereby achieving a more secure and compliant data environment.- Develop and implement CRM-based solutions aligned with organizational business tactics by reviewing and evaluating applicable business objectives.- Collaborate with Retail and Corporate Finance to comprehend data reporting requirements and custom logic for insightful dashboards and reports.- Troubleshoot data system issues, CRM performance, and configuration matters to ensure adherence to data quality protocols.- Fabricate rich datasets, pipelines, and Power BI dashboards, contributing to the vision of larger project builds.- Collaborate with external vendors for data integration and scalable data model development.

- Manage multiple client-specific projects ensuring compliance with 21 CFR/P11, HIPAA/HITECH standards.- Validate data synchronization using Microsoft SQL Server Management Studio.- Automate reports and create stored procedures for retiring MS Access databases.- Provide input for User Requirement Specifications (URS) and Design Specifications (DS).- Track software bugs and feature requests in Helix Defect Tracking.

- Provide analytical and technical support, including training presentations and data analysis for Finance departments.- Collaborate with global offices for user needs identification and enhancement requests via JIRA.- Design and develop interactive experiences using data, analytics tools, and processes.- Execute SQL queries for data synchronization validation using Aqua Data Studio.- Generate ad hoc reports and datasets, maintaining production-level reports and information dashboards.

- Act as a subject matter expert for Microsoft Dynamics CRM, streamlining processes and ensuring data accuracy.- Design and implement a streamlined process for capturing business requirements.- Liaise between golf associations and third-party developers, managing enhancements and defect resolutions.- Provide in-depth support for Microsoft Windows OS, Office, and proprietary databases.- Collaborate with stakeholders on hardware and network logistics during golf championships.

- Provide support and training to the Eastern Region Sales Team on SalesLogix CRM.- Conduct testing for CRM feature enhancements and bug fixes, presenting findings to the development team.- Manage the Tiffany Gifts website, addressing issues, updates, and preserving product inventory.