Paul Smith Email and Phone Number
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Commercial and results oriented leader with experience building and managing teams across established and scale-up organisations. Passionate problem solver with 12+ years in Program Management, Operations and data-driven Marketing. Experienced in diving deep to understand customer pain points, identifying scalable solutions and setting the strategy on how to deliver whilst influencing the wider organisation to execute efficiently. Specialising in building and scaling marketplace platforms in Australia with experience across Amazon, Uber and Ebay. Identifying solutions to the most challenging problems and influencing stakeholders in often ambiguous environments to deliver the best possible customer experience. Strong influencer at all levels of the organisation to deliver real and long term change-management solutions.
Employment Hero
View- Website:
- employmenthero.com
- Employees:
- 51
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Global Head Of Customer & Product MarketingEmployment Hero Dec 2023 - PresentSydney, Nsw, Au
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Head Of Product And Program, Customer ExperienceAmazon Sep 2021 - Dec 2023Seattle, Wa, UsLaunching and scaling new verticals within Amazon across Australia. -
Head Of Customer Engagement And RetentionAmazon Jun 2020 - Sep 2021Seattle, Wa, UsLeading a team of marketing professionals to convert new customers, deepen engagement and enhance the customer experience for shoppers in Australia.
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Head Of Customer Engagement, AnzUber Sep 2016 - Nov 2019San Francisco, California, UsLed a cross-functional team of marketing managers, data scientists and designers to improve the driver and delivery-partner experience. Responsible for managing sign-up through to re-engagement lifecycle experience. -
Crm ManagerEbay Apr 2014 - Jul 2016San Jose, Ca, Us -
Senior Operations ManagerLivingsocial Jun 2012 - Sep 2013Washington, Dc, Us -
Crm Marketing ManagerBest Of The Best Plc Jul 2011 - Jun 2012London, London, Gb -
Digital ConsultantRapp Sep 2009 - Jul 2011New York, Ny, Us -
Marketing Database ExecutiveP&O Ferries Aug 2007 - Aug 2009Dover, Kent, Gb -
Resource AnalystP&O Ferries Jan 2007 - Aug 2008Dover, Kent, Gb
Paul Smith Skills
Frequently Asked Questions about Paul Smith
What company does Paul Smith work for?
Paul Smith works for Employment Hero
What is Paul Smith's role at the current company?
Paul Smith's current role is Global Head of Customer & Product Marketing | B2C & B2B | People Leader | ex-Uber | ex-Amazon.
What is Paul Smith's email address?
Paul Smith's email address is sm****@****ail.com
What is Paul Smith's direct phone number?
Paul Smith's direct phone number is +1 877-223*****
What skills is Paul Smith known for?
Paul Smith has skills like Direct Marketing, Marketing Automation, E Commerce, Database Marketing, Crm, Social Media, Marketing, Web Analytics, Digital Marketing, Integrated Marketing, Online Marketing, Digital Strategy.
Who are Paul Smith's colleagues?
Paul Smith's colleagues are Callum Rutherford, Truong Pham, Keshav Art, Letitia Hayes, Sean Smith, Ben Jones, Nhi Nguyen Hoan Tuyet.
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