Pankaj Agarwal Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru Area, India

- Responsible for the end-to-end ownership of the Quality Engineering team and executing the quality goals of the company for the smart wearable products across Safety, Health and Wellness, Digital Payment and Lifestyle verticals.- Understand how the entire KaHa platform ecosystem works and develop quality assurance approaches that fit the overall strategy.- Prepare test strategy and plan for testing the product firmware, mobile applications (Android and iOS), KaHa backend platform (server), web-based dashboards, and end-user testing.- Active participation in Requirement Meetings, feature brainstorming with Product teams, User Story reviews, test cases reviews, Release GTM decisions.- Hire and mentor the Quality Engineering team of around 20 engineers and help them up-skill. Set goals and have quarterly and yearly reviews and discussions.- Owned and set up the Customer Support team for resolutions of L2-L3 queries for end-users coming through support email, Play/App Store Reviews.- Work with CXOs to help set up the demos of new products, platform features and capabilities to potential and existing clients.- Responsible for maintaining and administering Jira tool for the entire company for 25+ projects.

Bengaluru Area, India

- Responsible for requirement capturing and recommendation for execution strategy and test plan- Project set up, resource identification and allocation based on the requirement- Ensure project is progressing as per SLA else take corrective actions to meet the same- Share daily, weekly and monthly progress report to the stake holder along with confirmation on the product release- Ensure clear communication across various teams for any change request or updates in the projects- Tester training and mentoring to up skill and motivate them to increase their performance- Handled projects on functional exploratory testing, test case writing, test case execution, automation and usability- Budgeting and handling the end to end process for tester payout - Understanding client needs, pain and customizing the process, deliverables and recommending additional services to support clients in high quality release- Track learning’s from each account and come up with feature recommendation for the 99tests platform- Tester recruitment and activation of testers across the globe- Responsible for monthly webinars about process, testing and 99tests platforms- Worked with the product team on product road map and prioritization - Worked with the sales and marketing team on client prospecting and increasing the inbound and outbound signup of clients

Bengaluru Area, India

- Started as a Systems Engineer Trainee and went upto the role of Technology Lead.- Responsible for understanding the requirements, strategy and test plan.- Responsible for reviewing the functional test plan, test data set prepared by the team.- Writing/reviewing automation scripts for the white box testing (API testing) using in-house test framework.- Managed the UI automation team, and resolved any issues faced by them.- Preparing and managing knowledge management assets.- Led and trained new joiner’s to generate test ideas and perform exploratory testing.- Proposed the idea of early involvement of testing team during requirement discussions. This decreased development and testing time and also helped to release a quality product.- Single handedly managed multiple projects in parallel and delivered with the highest quality. This was appreciated by the management.- Responsible for system testing and regression testing, identifying defects, reporting and testing them through the defect tracking system and coordination of activities with onsite team for UAT testing.

Bangalore

Bangalore

Bachelor Of Engineering, Computer Science

Class 12, Science

Class 10