Patrick Carroll Email & Phone Number

Texas, United States

Dallas/Fort Worth Area

Dallas/Fort Worth Area

Dallas/Fort Worth Area

• Leads ongoing process execution training (One Touch, Service Drive Sales, F&I Process Training) • Conducts one-on-ones with Sales Experience Managers to create and implement effective individual business plans and provide ongoing training and mentoring • Partners with New and Pre-owned Sales departments to improve prospecting and client retention efforts• Collaborates with New and Pre-owned Sales departments, helping them to understand finance programs and increase finance department results• Oversees contracting of all financial and lease deals, drafting and extending warranties• Builds strong relationships with lenders, determines which lenders have the best programs to maintain and increase profits and works with lenders to resolve issues as they arise• Manages department staff, ensures all deals are processed timely, confirms final production numbers and represents Finance department at weekly management meetings• Understands and implements various Park Place initiatives, including the Sales Process, Client Concern Resolution Process and Privacy and Information Security Policies

Dallas/Fort Worth Area

• Inform customers of their options related to aftermarket products and extended service contracts and sell these products and contract to buyers• Process all deal related paperwork including state, federal dealership related documents• Work with lenders and accounting to ensure timely funding of all deals• Interact daily with lending institutions and sales staff to gather information needed to make appropriate credit decisions based upon the customer's background• Review financial statements, credit reports, applicable debt ratios and loan-to-value ratios in order to make lending/credit decisions • Work with sales management and staff to structure deals in a way that provides the dealership with maximum profitability • Verify customer vehicle deposit receipts, lien payoff balances and automotive insurance policies • Maintain proper lender mix in order to maximize lender relationships• Maintain chargebacks at an acceptable level • Ensure customer service index scores rate at a minimum level of 98% satisfactory• Top performer with regards to finance penetration and profitability within Boardwalk autogroup for 2011 and 2012

Granbury, Tx

• Managed sales staff and accountant at sales center office location• Prepared monthly sales forecasts and budgets • Worked with sales staff to ensure monthly home sales and profitability goals were met• Worked with vendors to foster working relationships and negotiate contract prices• Obtained customer credit and down payment information in order to obtain financing for the customer• Reviewed inventory and selected homes with highest sales potential to be viewed and sold at sales center• Coordinated the delivery and set-up of homes to customer’s selected location• Supervised construction projects to ensure satisfactory and timely completion• Maintained professional business activity with customers throughout the purchase process• Followed up with prospective and current customers as needed• Prepared /distributed marketing materials locally and researched/implemented new advertising opportunities

Dallas/Fort Worth Area

• Informed buyers of their options related to aftermarket products and extended service contracts and sell these products and contract to buyers• Processed all deal related paperwork including state, federal dealership related documents• Worked with lenders and accounting to ensure timely funding of all deals• Interacted daily with lending institutions and sales staff to gather information needed to make appropriate credit decisions based upon the buyers background• Worked extensively with lender to secure financing for special finance customers• Reviewed financial statements, credit reports, applicable debt ratios and loan-to-value ratios in order to make lending/credit decisions • Worked with sales management and staff to structure deals in a way that provides the dealership with maximum profitability • Verified customer vehicle deposit receipts, lien payoff balances and automotive insurance policies • Maintained proper lender mix in order to maximize lender relationships• Maintained chargebacks at an acceptable level

Dallas/Fort Worth Area

Sales Manager• Managed sales staff of approximately 20 employees, performing duties such as hiring, training and motivating employees• Worked with dealership owners to prepare monthly sales forecasts and sales staff to meet those sales goals• Worked with sales employees and F&I to structure each deal to provide the dealership with maximum profitability• Worked with customers to resolve issues and closed deals as necessary • Managed store inventory to ensure appropriate inventory levels based upon projected salesFinance Manager • Informed buyers of their options related to aftermarket products and extended service contracts and sell these products and contract to buyers• Processed all deal related paperwork including state, federal dealership related documents• Worked with lenders and accounting to ensure timely funding of all deals• Interacted daily with lending institutions and sales staff to gather information needed to make appropriate credit decisions based upon the buyers background• Reviewed financial statements, credit reports, applicable debt ratios and loan-to-value ratios in order to make lending/credit decisions