Direction of golf operations within Bent Tree, a gated lakeside community within the Appalachian Mountains of North Georgia. Owner of golf shop: Offer a variety of merchandise for members according to their feedback; offer a variety of merchandise for golf operations staff as appropriate.Established in 2022 and currently serve as Coach for Bent Tree's PGA Junior League program. Since it's establishment, Bent Tree has boasted two-team participation.Collaboratively coordinate MGA & WGA events with Food & Beverage and Golf Superintendent.Organize golf programs and events for all groups of golfers.Conduct lessons for members and guests.Attend weekly leadership meetings and generate weekly reports.Use social media/Newsletters/internet to promote the golf course and golf events.

Head Golf Professional (2017-2022)Interim General Manager (2019-2022)Managed golf operations for members and guests through the following: budgeting, merchandising golf shop, staffing golf shop and cart operations, organizing ladies clinics, PGA Junior League, individual instruction on a daily basis, playing with various member groups. Established PGA Junior League in 2018; grew participation from one team to three teams by 2021Organized recurring Spring and Fall Ladies' ClinicsCollaborated “Adaptive Golf” programs for golfers with disabilities along with Director David Windsor from GSGA (Georgia State Golf Association)Collaboratively coordinated Achasta MGA & WGA events with Food & Beverage and Golf SuperintendentAs Interim General Manager (GM), and in addition to maintaining responsibilities as Head Golf Professional, managed Food & Beverage (F & B) operations as well as staffing for a community of 300+ homes. Responsibilities included: Management of payroll, budgeting, restaurant staff, gatehouse staff, outside operations, golf shop, merchandising golf shop, running golf programs for golf operations.Oversaw an increase in tournament entry fees of 8% from 2017 to 2021Increased rounds by more than 4,000 from 2017 to 2021Managed both golf and F & B operations through the COVID pandemic according to mandated regulations and safety protocols.Increased F & B revenue by 9% from 2018-2019 through all events.Increased golf operations revenue by 7% from 2018-2021

Head Golf Professional: 2014-2017Assistant Golf Professional: 2013 - 2014Assistant Golf Professional: Ansley Golf Club at Settindown Creek (Roswell, GA): 2010-2012Managed golf operations for private, member-owned Country Club of two courses (Atlanta and Roswell) and approximately 1,500 members playing over 25,000 rounds annually. Responsible for an annual budget of over $870,000 which generates over $1.1m in revenue with a merchandise concession with over $450,000 in annual revenue.Increased lesson revenue by 42% in first year as Head Golf Professional. Incorporated innovative staff training programs to maintain high customer service standards.Provided over 300 hours of personalized instruction for members annually. Expanded women’s and junior golf clinic programs increasing participation by 50% in both clinics for 2015 Introduced Annual Ladies Rules Clinic Seminar to the Ansley Ladies Golf AssociationIncorporated fun activities & games to the Junior program to increase participationOrganized and ran corporate outings that generated over $125,000 of revenue for the club for 2015 & 2016. Managed golf operation in the absence of Director of Golf.Assisted in sales and purchasing for over $400,000 merchandise concession

Supervise outside staff and ensure members and guests are provided with excellent service. Coordinate the Junior Golfers program during the summer months, assist in planning and organization of member tournaments, provide golf instruction to members of all ages and abilities as requested, provide club repair services as requested, represent Ansley Golf Club as a club professional during Georgia Section PGA events and competitions.

Supervised outside staff and ensured members and guests were served according to club policy at Ansley Golf Club's Settindown Creek location in Roswell, Georgia. Coordinated the Junior Golfers program during the summer months, assisted in organization of member tournaments, provided instruction to members as requested, provided club repair services as requested.

Organized weekly tournaments for the senior golfers, couples and ran the junior program. I was involved in purchasing and receiving merchandise for the pro shop and creating special orders for members.