Patrick Taylor Email & Phone Number

Professional Services consultant working on multiple complex merger and acquisition, divestiture, and migration projects.

Remote

Maryville, Tennessee

Utilize Quest migration manager to move users and groups to new domain. Manager user access to server shares, print servers, and applications.

Windows 10 migration using Altiris and HP hardware. Just finished a project installing approximately 3000 devices across all of our locations.Providing hands on 2nd level support to all levels of users in the hospital and ancillary areas.Managing projects for hardware and software life cycle.Managing iPhones and iPads via MDM solutions. Configure devices, distribute apps, manage user restrictions.Troubleshooting network issues using DHCP and DNS in a Cisco environment.Chair/Organizer of the ITS Golf League - 2010-2015

Provide 1st and 2nd level IT support to all Hospital and subsidiary staff, nurses and physicians.Perfrom administrator functions for 12+ systems:Backup serversReset passwordsChange user accessAnswer questions over the phone, IM, email and in person.Troubleshoot PC issues via remote control software.Log issues and solutions in custom Help Desk database.Schedule and train new Help Desk employees.Train on new IT employees on the halon fire supression system.

Provide IT support to physicians and office staff. Troubleshoot hardware and software issues as they arise.Create reports and grant access to membership database.Assist in migration to new systems.

Tracked inventory on electronic inventory management system.Trained new employees on POS systems and guest services.Assisted guests in the store with any needs they had.

Train users on classroom technology. Troubleshoot PCs, Macs, laptops, and appropriate software. Coordinate interdepartment resources: hardware and media required for presentations, classes or special events.