Patrick Dillon Email & Phone Number

Talented Sales Leader who consistently seeks to raise the bar in Customer and Partner Relationship Management. I work directly with McDonald’s, Coca-Cola, Coca-Cola bottlers, Monster, and various ad agencies. I played a crucial role in delivering consistent sales growth through direct coaching of the account team. Proven ability to create and implement global best practices. Deep understanding of the opportunity and business management processes and execution. Superior skills and experience in handling and developing enterprise and medium markets, Business Partners, Channels, and influencers. Specialties: People Management (30+y), Sales (27y), Coaching & Mentoring, Customer satisfaction, Strategic Planning, IT, CRM&ERP, Software as a Service (SaaS), Startup/Emerging Businesses, Accurate Revenue Forecasts, Marketing/product management, results and metric oriented, Relationship Rhythm, Account Planning, Solution Selling, Process and discipline, Satisfaction surveys, Program and Project Management, Readiness Plans, Team building, integration, and retention.Strong leader and manager characterized by being an active listener, motivator, complex Problem Solver, ability to deliver critical thinking, judge and make Decisions

Listed skills include Strategic Planning, Sales Process, Product Development, Marketing, and 24 others.

• 

  Senior Director Of Strategic Accounts

  Go2 Partners

  Sep 2017 - Present - Oak Brook, Il

  Manage all sales service functions for POP/POS printing, labels,branded merchandise, branded materials. Coordinate with 30+ salesrepresentatives in the United States, direct management and internal departments todefine work flows, jobs and reporting relationships to obtain optimum effectiveness andto provide complete administrative support throughout the entire sales cycle. Serve aspoint of contact for selected client correspondence, complaints and inquiries for majoraccounts. Responsible for performing consultative sales with key accounts; liaisewith clients to identify printing/merchandising needs and align those requirements withavailable products/services. Provide support for all phases of sales function includingsamples, pricing, order processing and general office administration; track orders throughshipment to ensure customer requirements are met.• Provide support for sales and marketing campaigns; maintain positive and effectiverelationships through proactive contact with customers and monitor contractcompliance to ensure maximum revenue and client objective success.• Manage and provide direction to sales representatives; develop annual reviews andgoals for professional development.• Serve as liaison between sales force and internal departments to assist seniormanagement and sales executives with all sales and client service activities.• Attend daily scheduling meetings; anticipate and assist in resolving client issues.• Oversee major Request for Information (RFI) and Request for Quote (RFQ) process.• Coordinate schedule changes with sales representatives, clients and internaldepartments; ensure the timely shipment of jobs according to customer requirements.• Work closely with internal departments on process improvement initiatives thatevaluate and improve on existing processes while streamlining workflow.• Work with legal on all MSA, SOW, SLA, Products Initially Included in the Programs, Implementation Plan.