Patrick Wong Email & Phone Number

United States

• Developed relationships with B2B customers while ensuring positive ROI on their learners enrolled in accredited online courses.
• Collaborated with Product and Learning departments to help improve process related to learning, and externships for students.
• Promoted 5% year-over-year growth by recommitting my book of business.

Denver, Colorado, United States

• Customization and configuration of client CRM systems to assist them in transitioning to more organized and optimized business practices.
• Integrated and developed various automations for ease-of-use in client CRM daily tasks.
• Implemented new CRM platforms into client workflows for improving processes and streamlining inter-department success.
• Oversaw Project Management duties outside of tech CRM assignments to guarantee smooth set-up and understanding of new platforms before deployment.

Greater Denver Area

• Crafted a revitalized recruitment process for hiring qualified candidates, resulting in a reduction in vacancies of over 100 available positions.
• Responsible for preparing and conducting on-site and off-site recruitment fairs to source out potential new hires.

Greater Denver Area

• Converted a high volume of leads into new potential clients using the Salesforce CRM.
• Exceeded daily KPI goals by focusing on building a strong relationship with potential customers.
• Became a top producer in my first month surpassing my colleagues in closed sales by 87%.

Denver, Colorado, United States

• Forged brand loyalty through creating partnerships with businesses across the United States and parts of Europe.
• Contributed to reducing company costs by negotiating contractual fees.
• Compromised affordable prices to fit budget requests while allowing optimal margins for sales goals.

Denver, Colorado, United States

• Supervised a team of 25+ staff members at a James Beard award-winning dining establishment.
• Completed daily duties including interviewing and hiring, revitalizing the training process, professional service education, and performance evaluations of the team-members quarterly.
• Applied creative marketing strategies and utilized social media to draw in new customers and increase business.

B.A In Communications, Communications / Media Studies

Activities and Societies: • Phi Mu Delta Fraternity • Penn State Dance Marathon for Pediatric Cancer • Student Red Cross

Certification, Ux Design