Patrick Serna Email & Phone Number

Claremont, CA, US

Pomona, California, United States

Pomona CaliforniaOctober 2023 - Current- Serve concert guests with excellent hospitality upon entry to the venue.- Assist with ticketing sales and solve issues relating to retrieving their tickets.- Provide concert and venue information for guests arrivingSkills:- Access and facilitate sales using AES' POS system.- Troubleshoot guest issues whether it be.

Riverside, California

Assisting audio engineer by connecting stage monitors, power boxes, microphones, stage risers, power boxes, truss assembly, and power supply for musicians.

Riverside, California, United States

- Managed a cash bank for talent's budget, ensuring accurate transactions and reconciliations- Shopped for food, beverage, and other necessities for tour crew and artists- Maintained clean and clutter-free stage and backstage areas- Performed opening, running, and closing side duties per company policies- Managed multiple tasks in a fast-paced environment.

Pomona, California, United States

Part of my responsibilities included emailing administrative and student clients regarding event times and information pertinent to the audio visual staff. Delegating and assigning available technicians to weekly events. Preparing auditorium or outdoor venue with public address system, audio equipment, lighting fixtures, projector and computer access if.

Anaheim

As part of my internship, I was responsible for loading in and assembling artist or band audio, video, lighting, and staging under the coordination of road crew's technicians. I was taught fundamentals of PA systems, running audio, video, and Ethernet cables on and off stage, safely securing cables, truss, lighting fixtures, and properly testing.

Anaheim, California, United States

My role at the House of Blues Anaheim as a Box Office Attendant included customer service, financial and cash handling, and administrative duties. Customer service responsibilities were assisting in-person and over the phone questions about upcoming concerts, venue safety and guidelines, facilitating show will-call and guest list, and troubleshooting.