Paul Wright Email & Phone Number

Chicago, Il, Us

Developed knowledge of seasonal menu items, craft cocktails, and experience packages to better serve customers and answer questions. Set up cruise ship dining room according to reservation standards. Recorded transactions in the ALOHA system to process orders and payments. Assisted in seating customers, expediting food orders and clearing tables during cruises. Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.

Developed knowledge of menu items to better serve customers and answer questions regarding steak, seafood, and wine. Maintained high standards of cleanliness and sanitation. Set up and maintained front-of-house and back-of-house server stations. Recorded transactions in the ALOHA system to process orders. Handled transactions via cash, credit card, gift card, and coupons. Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.

Developed knowledge about products and sales items to answer customer questions. Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards. Maintained high standards of cleanliness and sanitation. Refilled and rotated items on shelves to maintain well-stocked inventory. Quickly set up and cleared tables and stocked all service stations. Assisted co-workers whenever possible. Quickly recorded transactions in the MICROS system to deliver prompt service. Processed credit cards, gift cards, and coupons. Supervised, trained, and developed team members in accordance with company policies and procedures.

Monitored cash drawers in multiple checkout stations to ensure adequate cash supply. Completed all point of sale opening and closing procedures, including counting the contents of the cash register. Coached team members in techniques necessary to complete job tasks. Ensured a safe working environment by following all safety procedures, policies, and regulations. Assisted customers with food selection, inquiries, and order customization requests. Verified that all customers received receipts for their purchases.

Degree In Progress, Computational Science

High School Diploma