•Assists in coordinating Charlotte Water’s apprenticeship, co-op, and internship programs designed to increase employability, provide motivation, and improve on fundamental skills. Provide ongoing support and guidance for each participant using the guidance of a skills matrix for each position that outlines duties and responsibilities for each role.•Utilize various coaching techniques and case management strategies to assist participants with career pathing through latter and lattices processes as they navigate through their career paths. •Schedules, attends, and leads monthly, bi-monthly, and quarterly meetings with apprentices, interns, mentors, managers, and supervisors. Visit worksites to complete observations, process and audit paperwork related to the progress of each participant’s employment plan and track individual and program goals using spreadsheet formats. •Develops and implements program activities related to workplace readiness and facilitates job placement of adult participants within Charlotte Water department including administration, field operations, and customer service. Provides training and development by implementing strategic training initiatives, curriculum design, training delivery, and group facilitation.•Collaborates with Human Resources team throughout hiring process, including job matching, until program completion. Utilize knowledge of human resources policies and procedures in order to properly navigate apprentice and intern onboarding process. •Executes employment skills curriculum designed to increase employability skills and abilities. Provide learning opportunities for a multi-skilled workforce in a leading utility organization that trains and develops employees in introductory, intermediate, and advanced skill sets. •Engages and collaborates with community partners to seek participation in workforce development program opportunities.

Provide responsible staff support to the administrator of Work and Learn and education and employment program serving out-of-school youth; manage the eligibility and initial assessment activities; provide coordination of program activities and oversight of and compliance with reporting requirements.

Provides academic and career counseling to new and prospective students; explains policies, procedures, and program requirements; and assists students in selecting educational and career goals.Advises and counsels students in developing career and academic plans and planning and selecting courses and activities that meet educational and career goals.Consults with students regarding academic, career, and personal problems or barriers and assists students in obtaining support to meet these specific needs.Reviews, interprets, and evaluates applicant assessment results and other information to determine eligibility status.Maintains library of educational and career information; reviews and updates information as necessary.Designs, schedules, and facilitates training sessions for faculty on use of databases for advising purposes.Assists in coordinating visits of prospective students to College; answers questions and provides information regarding admission requirements to prospective students.Maintains records and files on advising activities; updates information and pulls inactive files.

Provide casemanagenent services for at risk youth ages 14-21 years old by aiding them as they transition into adulthood. Duties include developing and implementing programs & activities that help youth build work skills. Case management services also include assessing client needs, coordinating a service delivery plan, documenting client's progress, providing para-professional counseling, and conducting follow-up on client/agency linkage, and conduct ongoing client progress checks.

Provide casemanagenent services for at risk youth ages 14-21 years old by aiding them as they transition into adulthood. Duties include developing and implementing programs & activities that help youth build work skills. Case management services also include assessing client needs, coordinating a service delivery plan, documenting client's progress, providing para-professional counseling, and conducting follow-up on client/agency linkage, and conduct ongoing client progress checks.