Resourceful, dedicated and client-focused professional, with vast experience in providing various support services to immigration professionals and law firms, consistently striving to go beyond expectations to provide clients with an exceptional level of service. I have strong organisational skills, a keen eye for detail and a proven track record of managing a diverse and varied workload often in challenging environments. I additionally have good knowledge and understanding of law and immigration procedures and ensure I am up to date with any changes.I pride myself on my communication skills and have shown myself adept at building and maintaining excellent working relationships. Additionally, I am able to motivate teams, to achieve business requirements and service standards.Please feel free to contact me through LinkedIn, and I’ll get straight back to you.
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Co-Founder & DirectorArnold Dasilva Ltd Aug 2013 - Aug 2019London, United KingdomI merged Fastrak ISL Ltd with another business to form Arnold DaSilva Ltd, becoming a leading provider of logistical support to immigration professionals and law firms in the UK. I was responsible for setting up and implementing the new structure, systems and processes to support the new business vision and objectives.I anticipated the need for new services, and designed and implemented solutions to attend to clients’ needs in line with changes in visa application procedures, simplifying processes, solving problems, reducing costs, and exceeding clients’ expectations by going the extra mile whenever the opportunity arose.
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Founder & DirectorFastrak Services/ Fastrak Isl Ltd Aug 2011 - Feb 2014London, United KingdomI managed and monitored the performance of a team of clerks providing logistical support to immigration law firms in the form of meet-and-greet, clerking and courier services. I also trained the team in basic visa application procedures and customer service.Throughout this time, I ensured I remained up to date with changes on visa application procedures and adapted services accordingly, this included the implementation of biometrics enrolment around 2010 when it became necessary for applicants to attend visa application centres in person to enrol biometrics. I also successfully set up various services to support our clients in areas such as British passport applications and police registration of foreign nationals.
Frequently Asked Questions about Pedro Da Silva
What is Pedro Da Silva's role at the current company?
Pedro Da Silva's current role is Innovative immigration professional, passionate about finding solutions and helping people..
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Pedro da Silva
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