Senior Technical Success Manager
Current• Maximized customer ROI by accelerating adoption and realizing full potential of OutSystems platform.Guide and enable developers and their leadership on low code best practices for up to 500% productivity gains.• Helped customers architect advanced cloud solutions using AWS and Azure clouds, including Entra ID SSO.• Drove support incident resolution from weeks to days or hours including expert critical situation management.• Managed professional services engagements with customers to ensure high value solution delivery.