Peter Dean Email & Phone Number

Responsible for F&I performance and development through channel managing Business Manager performance and liaison with senior branch managers and directorsRegularly report on F&I performance to directors at a group and branch levelDelivery of regular F&I performance reviews, training and coaching to all sales staff as requiredEnsuring compliant sales process is adhered to that meets FCA / CCA / CCD requirements. Advise directors on pending legislative changes Liaise with relevant third party providers to maximise on product awareness and opportunity

Regional Manager within Blackhorse Motorcycle Finance, responsible for managing a team of dedicated motorcycle finance account managers, liaising with relevant manufacturers when necessary to provide good customer service and improve performance and income for dealerships. Provide feedback to inhouse departments to improve processes through working parties, improve turnover / profitability for Blackhorse whilst retaining dealership support through adding value through a consultative approach. Performance manage account managers as well as recruit and develop through regular 121 reviews

Gain buy in from business stakeholders to improve F&I within their business through income projections, target setting and performance analysis.Working with key dealership accounts to drive their F&I performance forward through regular site and sales performance reviews, merchandising and marketing advice.Advising on incentives and payplans to help drive performance forward in a sustainable manner, regular training and coaching imparted.