Optus
Macquarie Park
My role within Optus over the 9 year period included: Desktop/ Network / Server support, My responsibilities included: configuration, troubleshooting of the Corporate Server Environment, maintenance and upgrading of both hardware and software products, backup procedures and implementation, server front-end / backend support, managing and maintain the corporate environment including as areas as Active Director and Exchange, Basic and intermediate scripting (vbscript and Powershell), case management, performing server fault prevention, proxy configuration, and rollout of standard operating environment (SOE), as well as internal wireless communication services. I also provide many non technical services, such as, customer service, data collection and arranging and implementing delivery of services, client and project manager liaison. as well as being responsible for the design, configuration and implementation of networking solutions. While successfully delivering expert knowledge during my role as a System Administrator.