Co-instruct an Introduction to Human-Centered Design course for graduate and undergraduate public policy students

Department of Labor, Office of the Chief Information Office (OCIO), Project Management Office (PMO)• Supported creation of a PMO in the OCIO to provide project management services and create a culture of consistency across the OCIO portfolio of projects• Coached OCIO staff on project management best practices to help them deliver their projects on schedule, under budget, and within scope• Managed 5 team members customizing ServiceNow’s Project Portfolio Management (PPM) module for use as OCIO’s primary project management tool, providing staff with powerful and beneficial resources• Developed the product strategy and roadmap for delivering new ServiceNow features to OCIO and their partner agencies, aiming to provide them with the necessary tools to mature their organizations• Facilitated 20 training sessions for OCIO staff on how to use the PPM tool to track and manage their work, increasing user adoption and ensuring the tool’s successU.S. Air Force, Office of Energy Assurance (OEA)• Supported development of RFPs for 2 Energy-as-a-Service (EaaS) pilot projects to demonstrate the model’s potential for providing energy resilience to AF installations• Wrote project plan for developing EaaS pilot RFPs, including timelines, deliverables, roles, and responsibilities, to ensure that the project stayed on trackFederal Reserve System, Treasury Services Division (TSD)• Conducted 20 interviews with TSD staff and external stakeholders to establish a baseline understanding of their business environment, strategic planning processes, and future goals• Wrote an As-Is Assessment diagnosing TSD’s strategic planning strengths and shortcomings and providing recommendations to mature their processes and achieve their desired future state• Designed Roadmap, Planning Calendar, and Work Intake Process artifacts to facilitate TSD’s transition from an order-taker to a strategic partner in relation to their business customers

Oversaw a team of 5 interns’ open-data analysis of a federal entitlement program’s performanceDesigned a diagnostic tool to analyze federal agencies’ compliance with IT reform legislation Organized an industry day event to showcase diagnostic tool for business development purposes

Advised State Representative candidates on campaign strategy, organizational structure, and fundraising to successfully launch their campaigns early in election cyclesCreated the campaign plan for Citizens to Re-Elect Mayor Tim Leavitt and directed all aspects of the campaign, including fundraising, field canvassing, communications, and press relations, leading the Mayor and a slate of 3 affiliated City Council candidates to sweep the municipal electionsRaised $836K for the Charlie Hales for Portland Mayor campaign during the primary election, helping to secure a 1st place finish in a crowded field of 23 candidatesWrote and executed the Get-Out-The-Vote strategy for the Friends of Greg Macpherson in an attempt to salvage the challenging Lake Oswego mayoral campaignDirected all voter contact activities for the statewide Yes on 82 and 83 campaign, ensuring the delivery of personal messages to the entire target voting population at least 3 times during the election

Coordinated a portfolio of web development projects from conception and client negotiations to production and release, using Visual Studio Team Foundation Server and SQL Management StudioSupervised the daily operations of programming teams ranging from 12 and 4 developers, using Agile project management methods and tools