Scott Kendall Email & Phone Number

Fort Worth, Tx, Us

Fort Worth, Tx, Us

Dallas/Fort Worth Area

Rated as a 5 star pharmacy from patient reviews with comments recognizing myself and my staff performing high level engagements with patients in our communityDeveloped easily communicable policy and procedures along with a training program for all pharmacy employeesDeveloped standard operating procedure for and obtained a pharmacy wholesale license

Bountiful, Ut

Achieved 2% Script Growth vs Plan with a 12.5% increase in Non-Flu Immunizations vs Plan in Q3&Q4Developed and retained qualified staff who consistent delivered top 10% in company service scores Delivered over 1,100 documented Medication Therapy Management engagements, and 1,300+ immunizations in FY17 Mentor and training partner for new graduate pharmacist developing workflow, compliance, and positive company culture Continued personal development through participation in district meetings and supporting program roll-outs within the region.

Eastern Washington And Northern Idaho

Achieved a 4% increase in planned EBITDA ($26,980,000), 3% growth in planned Script Count, and a 4.5% increase in planned Customer Service Score for FY16 Awarded the highest Divisional Pharmacist Retention Rate in FY16 by maximizing an appropriate selection process, engaging in personal onboarding, and championing the continual development of associates through available tools and resources Developed a standardized compliance training model for all pharmacy managers and produced no Washington Department of Health deficiencies in any of my twenty-three Eastern Washington locationsChosen as a regional representative for a company-wide initiative roll out and for the 2016 Rite Aid’s Leadership Training ProgramEstablished positive relationships with government regulators, local health care providers, educators, and local vendors.

Greater Salt Lake City Area

Duel PIC; oversaw the daily activities of each pharmacy department, managing customer service, pharmacy inventory, and department payroll while ensuring each store’s compliance in all government agencies and company policies.Developed and managed a profitable business plan based on labor, immunizations, Medication Therapy Management, and other store opportunities that deliver the highest EBITDA and prescription sales during FY14 Ensured the accuracy and appropriateness of all prescriptions by completing a Drug Utilization Review and the final Quality Assurance Review.Partnered with the Utah Board of Pharmacy and local sheriff’s office to start the stores first “Clean Your Cabinet” safe medication take back day

Salt Lake City, Utah

Participated in a Regional mentorship program that instructed students on developing achievable and measurable goals along with delivering and receive constructive feedbackTrained in conflict resolution and Motivational Interviewing to drive positive outcomes in customer and associate interactionsDeveloped a self-performance improvement plan to refine my interpersonal skills which allowed better communication with the patients in my community

Bountiful, Utah

Developed positive relationships with patients of chronic comorbidity and assisted the pharmacist in their careHighly skilled in data entry of prescription information, professional communication with medical staff, and knowledge of third-party billing Engaged with customers and enjoyed being part of a team that delivered accurate and swift service