Phil Hackett Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

In my role as Director of Risk Advisory for the Commercial, Retail and Wealth (CRW) distribution channels, I was charged with managing multiple teams of professionals within the Operating Office of Coast Capital Savings as follows:1. CRW Governance Team- Maintain oversight of all Commercial, Retail and Wealth-owned frameworks, policies, mandates and procedures. - Research, analyze, recommend, communicate and implement policies and procedures;- Participate in risk and control activities to support policy and procedure development and cascading certification process;- Support the remediation of OSFI, Internal Audit and Regulatory Compliance Issues;- Support other business areas with the development of new programs and tools, ensuring alignment with CRW policy and procedures.2. CRW Monitoring & Controls Team - Designs appropriate tests to assess control effectiveness for CRW management. - Summarizes findings and control effectiveness from testing and liaises directly with frontline control performer to provide feedback on observations.3. Regulatory Compliance Team - Review new or changing regulatory activities that impact the business lines;- Regulatory Incident triage, tracking and follow-up & CRW lead for any upcoming external regulatory changes. 4. Member Advice Quality Team - Oversees monitoring and reporting of the advisory sales processes are in line with current regulatory standards for the CRW business units. 5. Investment Compliance Team -Responsible for Daily trade supervision; - New representative supervision;- Coast branch examinations and branch examination follow-up;- MFDA audit follow-up and findings;- Investment complaint handling.

Vancouver, British Columbia, Canada

In my capacity as Director, Commercial Risk Advisory I was responsible for development and oversight of a governance, risk and compliance function for Coast Capital’s Commercial business line, aligned with internal policies and industry best practices. Charged with leading the execution of Commercial’s risk management and compliance activities, including risk and internal control assessments, risk quantification, and strategic risk management; as well as Commercial’s risk monitoring, testing and reporting process.

Vancouver, Canada Area

My role of Senior Manager, Commercial Operations Risk Management was instrumental in aligning Coast Capital's Commercial business risk strategy across all units of the Commercial Banking Group and within other business areas of Coast Capital. Working within the Commercial Banking Operations Group, I supported the Chief Commercial Officer by providing necessary analysis and insights in the areas of risk management, collaborating with risk colleagues in driving ongoing reporting/monitoring, risk-based pricing and portfolio management and worked closely with senior executives in representing the Commercial Bank with respect to key initiatives. In addition, the role assisted the CCO in the assessment and execution of new risk initiatives and strategies and managed outstanding internal audit and regulatory compliance.

Vancouver, Canada Area

As Senior Manager, Commercial Credit, my role was to assure safe and sound lending activities by making prudent credit decisions, in compliance with Coast’s Corporate Lending Policy and Commercial Lending Guidelines within my delegated approval limits. The Senior Manager, Commercial Credit supported the multiple lines of business within the Commercial Banking Group.

Vancouver, Canada Area

As Senior Manager & Team Lead for Business Banking, my primary objectives consisted of developing business within the Vancouver & Richmond markets. This was achieved with an emphasis on establishing new relationships with clients through a commercial team (6 FTE) of seasoned and developing professionals, whilst personally managing 5-10 of the most complex accounts. A key focus of the role was to lead my team on the delivery of outstanding relationship based service through proactively dealing with a commercial member’s borrowing and non-borrowing requirements, while maintaining credit quality and profitability of the relationship. The enhancement of the commercial banking skill levels of my direct reports was also an ongoing focus.

Naivasha, Kenya

Including two months volunteer work with Kitendo Childrens Charity (KCC) a non-profit organisation based in Naivasha Kenya, the remainder spent traveling Eastern and Southern Africa. KCC runs a number of projects within in the KCC slum including a pre-school, feeding program, womens group, public health and medical camps. The vision of the project is to instill the highest values for independence and self reliance towards comfortable and decent living. Moving people from dependance to independence and reliance to self-reliance, leading to a life beyond slums and poverty.

Auckland, New Zealand

As National Manager of Specialist Channels, the primary focus of this role was to develop and manage a team of Relationship Managers & Personal Managers (eleven direct reports) to achieve balance sheet growth and other targets. - This was facilitated by enhancing and improving existing sales and credit skills, and by managing performance through creating a positive and motivating work environment.- This role required extensive collaborative work with Institutional Banking, Commercial Banking and Marketing department.

Auckland, Cbd

ANZ Commercial Banking manages the banking arrangements of family-owned businesses and corporate companies with turnovers of $10 million to $150 million.Managed a portfolio of Commercial clients with a focus on identifying and developing new solutions to their requirements.The role involved:Ongoing development of working relationships with key Intermediaries and a wider business; - Proactively implementing strategies to grow existing and new commercial banking relationships within the SME market and be accountable for developing the banking relationship(s);- Performing credit analysis on SME clients;- Successfully market and cross sell the Bank’s products and services across the commercial portfolio including: Lending, transactional & merchant, trade, asset finance, online, foreign exchange, swaps, deposits & investments, Private Banking;- Improving the credit quality of the SME portfolio through hands on management;- Providing ongoing high quality customer service; - Identifying new commercial opportunities through referral networks.

Auckland, New Zealand

ANZ Business Banking specializes in the management and facilitation of startup and family owned businesses, with turnovers up to $10 million dollars.Managed a portfolio of Business Banking clients with a focus on identifying and developing new solutions to their requirements.The role involves ongoing development of working relationships with key Intermediaries and a wider business network

Bbs, Management & International Business

A degree in Business Studies

University Entrance