Phoebe Steinbock Email & Phone Number

Pleasanton, California, Us

I partner with client executives in Financial and Professional Services industries to navigate strategic transformations that harness the full power of Workday's suite. My focus is on forging strong relationships and delivering measurable business outcomes, enhancing both operational efficiency and employee experience.

Palo Alto, California, Us

• Built and managed Tencent’s global Enterprise Applications team that implemented and support Workday HCM, Workday Financials, ServiceNow across Americas, APAC and EU regions• End to end employe life cycle experience design and global HR process transformation; Successful go-live from 0 to 1 on HR/employee service platforms that covers over 40 countries under 12 months• Responsible for Tencent's global enterprise technology strategy, architecture, roadmap and execution of digital employee lifecycle (Workday Core HCM, Onboarding, Recruiting, Talent Management, Payroll, Workforce Management, Learning, Compensation, etc.) , ServiceNow Employee Service Portal, Knowledge Management, Request Management, HR Service Delivery• Expanded Workday and ServiceNow footprint to Tencent owned global gaming studios enabling Tencent's rapid employee and business growth in the global market

Dublin 2, Ie

• Led HR transformation enabled by HR service delivery technologies (Workday, Oracle, SAP SuccessFactors, ServiceNow). Focus areas include: digital HR, employee experience, HR maturity model assessment, HR technology strategy and roadmap development, ERP vendor selections and implementation planning

Toronto, On, Ca

• Led end-to-end full platform ERP vendor evaluation and selection process for clients in healthcare, retail, energy and financial services industries. Effort included gathering business and functional requirements, developing RFP and use cases and evaluation scoring model, reviewing RFP responses, facilitating vendor demos and developing final vendor recommendation and business case. • Led Digital HR/Employee Experience initiative and developed service offering playbook in employee personas, Moments that Matter (MtMs), service delivery channels and employee journey maps. Delivered digital employee experience work for Fortune 100 clients in both financial and tech industries.• Project Manager for Future of HR initiative at KPMG focusing on predictive Workforce Analytics and machine learning solution that provides a 360 degree holist view of an employee’s professional health. Co-developed initial predictive data models that identify and rectify attrition, burnout, disconnect, quartile jumping and rock stars. • Conducted organization maturity model assessment for top financial services organization. Led efforts to streamline and harmonize global talent acquisition and talent management processes and existing technology to support organizational talent strategy and talent needs. • Led end-to-end ADP implementation process for key HR functions in large M&A deal. Acted as client HR lead in newly formed company and oversaw efforts in employee data load and validation, payroll setup and parallel testing, total time and absence management, benefits enrollment, employee handbook development, etc.

Gb

• Led HRIS vendor selection efforts for Fortune 100 client in Oil and Gas industry• Certified ServiceNow Administrator, experienced in leading Change Management and Communications efforts on ServiceNow implementations• Certified Workday HCM consultant since April 2011, with experience in leading global Workday HCM implementations in North America and Asia Pacific regions. Experienced in leading global design workshops, business requirements gathering, Workday HCM functional configuration and change management.

Gb

• Conducted Global HR Activity Analysis for Fortune 50 corporation to provide baseline data of current services & capabilities and design core processes and strategy consistent across the organization• Assisted Absence Management team at Fortune 50 corporation with stabilization efforts post implementation. Responsibilities include: data reconciliation and correction efforts, stakeholders communications, procedure guide development and knowledge transfer to established Leave Center of Excellence. • Assisted major client in the US airlines industry with workforce planning and analytics Request for Information (RFI) process. Responsibilities include: identifying client business and system requirements, developing vendor evaluation criteria; reviewing and scoring RFI responses from potential vendors, and creating business case for client senior leadership team.• Conducted survey within top 20 US medical schools on HR operating models. Assisted in development of gap analysis and recommendations for a health care center to optimize HR effectiveness including improvements in HR structure and systems.

Irving, Tx, Us

• Developed ongoing management and administrative standards and processes for company market entry effort into China. Responsibilities included strategic planning, requirements analysis, talent recruiting, process documentation, training programs, project coordination and communication• Developed corporate learning strategy process in alignment with overall business strategy• Analyzed and documented client business processes and requirements related to the configuration and implementation of an enterprise-level web-based learning management system

• Taught undergraduate and graduate levels of Chinese language classes to students at different proficiency levels• Created lesson plans and developed and graded quizzes to evaluate students’ performances

Santa Clara, California, Us

• Analyzed current Intel China leadership development issues and how a global leadership consortium with other multi-national corporations in China can strengthen talent pool of future leaders• Evaluated HR leadership development best practices and presented recommendations to corporate board of directors and Intel China’s Asia-Pacific HR executive

Master Of International Management And Economics

Bachelor, International Business