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Phil Knight Email & Phone Number
Director, Client Operations
at
Optiv
1 work email found
@optiv.com
1 phone found area 815
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Director, Client Operations
Location
Machesney Park, Illinois, United States
Company size
Who is Phil Knight? Overview
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Quick answer
Phil Knight is listed as Director, Client Operations at Optiv, a company with 2371 employees, based in Machesney Park, Illinois, United States. AeroLeads shows a work email signal at optiv.com, phone signal with area code 815, and a matched LinkedIn profile for Phil Knight.
Phil Knight previously worked as Senior Manager, Client Operations at Optiv and Manager, Client Operations at Optiv Inc. Phil Knight studied at Northern Illinois University.
Company email context
Email format at Optiv
This section adds company-level context without repeating Phil Knight's masked contact details.
{first}.{last}@optiv.com
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AeroLeads found 1 current-domain work email signal for Phil Knight. Compare company email patterns before reaching out.
Profile bio
About Phil Knight
I am a client operations and relationship leader with a consistent track record of driving record levels of customer satisfaction, loyalty, and increased revenues/profits.My background includes progressive client service, sales support, and relationship management roles. I have reorganized staff to provide increased expertise in customer segments, implemented knowledge management systems, customer surveys and continuous improvement training, resulting in a dramatic reduction in response times, improved first-contact resolution rates, and higher cross/upsell conversion rates.Serving as the customer champion and point of escalation, I have collaborated with multiple functional groups to ensure a high level of client-first responsiveness.Recipient of multiple awards for contributions towards the business. My knowledge and experience include:- Improving service delivery with a strong focus on communication, leadership, and development of top-performing, customer-centric teams with clear performance goals, responsibilities, and metrics.- Serving in high-level, client-facing roles that directly impact sales, revenue, and client retention.- Driving process excellence and change management strategies that integrated technology, strategy, and process improvements to create value for clients.- Mitigating risk and reducing escalations through early identification and intervention, implementation of service delivery programs, internal process improvements, and staff development
Listed skills include Leadership, Salesforce.Com, Crm, Solution Selling, and 46 others.
Current workplace
Phil Knight's current company
Company context helps verify the profile and gives searchers a useful next step.
Optiv
8 roles
Phil Knight work experience
A career timeline built from the work history available for this profile.
Senior Manager, Client Operations
CurrentHowever you define greatness, Optiv is in your corner. We manage cyber risk so you can secure your full potential.
Jan 2021 - Present
Manager, Client Operations
Optiv exists to secure the cyber elements of our clients’ businesses. As our clients’ trusted partner, we assess their cybersecurity posture, optimize their current and future security investments, implement defense and risk mitigation programs, manage security operations, and prepare the company, or act on their behalf, to respond to cyber security.
Mar 2018 - Dec 2020
Client Operations Specialist
As a single-source provider of cyber security services and related products, Optiv offers end-to-end solutions developed from nearly 30 years of experience in the cyber security industry. The company combines its own second-generation managed security services capabilities, as compared to the first-generation capabilities delivered by others in the market.
May 2016 - Feb 2018
Manager, Service Assurance
Arkadin
Earned progressive promotions based on consistently exceeding goals and expectations. Promoted to lead and manage a service assurance team charged with all aspects of service relationship management for customers in the North American region. Balanced operations and infrastructure of 2 distinctly unique companies to define cohesive systems and processes in.
Nov 2013 - Jun 2015
Service Relationship Manager
Arkadin
Designed, delivered, and managed customer service and service improvement plans, customer satisfaction scorecards, and overall relationship management strategy for global accounts.Facilitated client governance review and stewardship meetings with C-suite global client executives.Ensured the prompt and effective resolution of service related issues.
Oct 2012 - Oct 2013
Sr. Strategic Collaboration Consultant
Arkadin
Managed and grew account base of Fortune 500 firms across multiple sectors. * Consistently achieved 100% of revenue deliverables year-over-year in a sales environment with increasing quotas and long sales cycle times.
Jul 2007 - Sep 2012
Sr. Client Service Manager
Arkadin
Provided direct service to the company's strategic account base comprised of their top 100 customers. Managed customer relationship and quality assurance initiatives through a focus on the planning, coordination, and navigation of product and service delivery, use, and issue resolution.* Compiled, analyzed, and reported customer satisfaction levels and.
Jul 2005 - Jul 2007
Team & coworkers
Colleagues at Optiv
Other employees you can reach at optiv.com. View company contacts for 2371 employees →
AS
Aswin S
Colleague at OptivBengaluru, Karnataka, India, India
View →
SD
Shravya Desai
Colleague at OptivUdupi, Karnataka, India, India
View →
JL
Jet L.
Colleague at OptivSpring Hill, Florida, United States, United States
View →
MS
Mrunmaykar Sharma
Colleague at OptivBengaluru, Karnataka, India, India
View →
MP
Mike Puhalski
Colleague at OptivWaterville, Vermont, United States, United States
View →
KH
Kaytlynn Heck
Colleague at OptivGreater Pittsburgh Region, United States
View →
SK
Susmita Kamble, Pmp®
Colleague at OptivBengaluru, Karnataka, India, India
View →
RB
Richard Byers
Colleague at OptivOmaha, Nebraska, United States, United States
View →
CB
Chloe Burton, Mba
Colleague at OptivDenver, Colorado, United States, United States
View →
LL
Lisha L
Colleague at OptivBengaluru, Karnataka, India, India
View →
Aswin S
Colleague at OptivBengaluru, Karnataka, India, India
View →
SD
Shravya Desai
Colleague at OptivUdupi, Karnataka, India, India
View →
JL
Jet L.
Colleague at OptivSpring Hill, Florida, United States, United States
View →
MS
Mrunmaykar Sharma
Colleague at OptivBengaluru, Karnataka, India, India
View →
MP
Mike Puhalski
Colleague at OptivWaterville, Vermont, United States, United States
View →
KH
Kaytlynn Heck
Colleague at OptivGreater Pittsburgh Region, United States
View →
SK
Susmita Kamble, Pmp®
Colleague at OptivBengaluru, Karnataka, India, India
View →
RB
Richard Byers
Colleague at OptivOmaha, Nebraska, United States, United States
View →
CB
Chloe Burton, Mba
Colleague at OptivDenver, Colorado, United States, United States
View →
LL
Lisha L
Colleague at OptivBengaluru, Karnataka, India, India
View →
1 education record
Phil Knight education
FAQ
Frequently asked questions about Phil Knight
Quick answers generated from the profile data available on this page.
What company does Phil Knight work for?
Phil Knight works for Optiv.
What is Phil Knight's role at Optiv?
Phil Knight is listed as Director, Client Operations at Optiv.
What is Phil Knight's email address?
AeroLeads has found 1 work email signal at @optiv.com for Phil Knight at Optiv.
What is Phil Knight's phone number?
AeroLeads has found 1 phone signal(s) with area code 815 for Phil Knight at Optiv.
Where is Phil Knight based?
Phil Knight is based in Machesney Park, Illinois, United States while working with Optiv.
What companies has Phil Knight worked for?
Phil Knight has worked for Optiv, Optiv Inc, and Arkadin.
Who are Phil Knight's colleagues at Optiv?
Phil Knight's colleagues at Optiv include Aswin S, Shravya Desai, Jet L., Mrunmaykar Sharma, and Mike Puhalski.
How can I contact Phil Knight?
You can use AeroLeads to view verified contact signals for Phil Knight at Optiv, including work email, phone, and LinkedIn data when available.
What schools did Phil Knight attend?
Phil Knight studied at Northern Illinois University.
What skills is Phil Knight known for?
Phil Knight is listed with skills including Leadership, Salesforce.Com, Crm, Solution Selling, Management, Saas, Marketing Communications, and Sales.
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