Pradeep B

Pradeep B Email and Phone Number

Senior MS Dynamics CRM Developer at ServiceNow @ ServiceNow
santa clara, california, united states
Pradeep B's Location
Fremont, California, United States, United States
About Pradeep B

Around 12+ years of professional experience in developing MS Dynamics CRM D365 and PowerApps Portals.•Experience developing new PowerApps Portals, Model Driven and Canvas Apps as well as enhancing existing apps.•Experience in Microsoft Dynamics CRM 2011, Microsoft Dynamics 2013, Microsoft Dynamics CRM 2015 and Microsoft Dynamics CRM 365.•Experience in using Microsoft Dynamics CRM SDK, Data Migration Tools, Kingsway Soft and Scribe etc.•Experience in Microsoft Dynamics 365 v9.0, CRM 2016, 2015, 2013, and 2011.•Experience with various software methodologies like Agile/Scrum, Test-Driven and Domain-Driven.•Development and Implementation of Web Applications and Windows Applications using various Microsoft technologies.•Experience in Microsoft Microsoft Dynamics 2013, Microsoft Dynamics CRM 2015 and Microsoft Dynamics CRM 365.•Experience in using Microsoft Dynamics CRM SDK, Data Migration Tools, Kingsway Soft and Scribe etc.•Developed C# plug-ins for several Microsoft Dynamics CRM solutions.•Experience in Software Development Lifecycle (SDLC) using various software development methodologies like Waterfall, Agile.•Good experience in creating and managing Entity Relationships& Relationship Behaviors, Form Customization, View Customization and Ribbon Customization using Ribbon Workbench and Ribbon editor.•Proficiency in creating, exporting and importing Managed Solution and Unmanaged Solution to transfer customizations from one environment to other.•Developed custom applications using SOAP and REST based CRM Web Services.•Good experience in writing complex JavaScript for form level validation, record creation

Pradeep B's Current Company Details
ServiceNow

Servicenow

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Senior MS Dynamics CRM Developer at ServiceNow
santa clara, california, united states
Website:
servicenow.com
Employees:
13421
Pradeep B Work Experience Details
  • Servicenow
    Senior Ms Dynamics 365 Developer
    Servicenow Jun 2023 - Present
    Santa Clara, California, United States
    Built Apps using PowerApps, Power Automate and Power BI, with good track record of delivering applications in timely manner and improve business efficiency.• Experience in developing applications in PowerApps using Common Data Services (CDS), SQL, Flow, Excel, and SharePoint.• Developed both OOTB and custom web parts including list view, table of content, content editor, connecting, data view and content query web parts.• Experience Integrating Power BI Reports and dashboards into PowerApps.• Coordinate with the development, operations, and product owners to ensure handoffs were• Set up Microsoft Flow (Power Automate) to provide auto-approval and status update features based on predefined criteria.• Experience in creating a Data verse starter portal.• Good understanding of PowerApps formulas and development methods• Test and deliver effective CRM Solutions by creating and using design specifications, test scenarios and associated documentation.• Developed data capture and navigation desktop and mobile Apps in Microsoft PowerApps that connect to distribution center solutions design analytics in Power Bi.• Perform customizations and configuration of Microsoft Dynamics CRM 365• Work with IT team to develop and maintain training materials.• Build Custom reports using SSRS and ensures that CRM applications meets corporate objectives, fulfill end-user requirements, and identify, resolve business requirements issues.• Monitor and resolves integration issues with the third-party applications.• Builds custom reporting and dashboards specific to task.• Maintain the health of the CRM environment keeping aware of current patches, versions and system best practices and working on Azure.• Attend meetings with stakeholders to gather business requirements and deal with SME’s.• Extensively worked on plugins and workflows.• Developed views in such a manner one BU users cannot see other BU records.• Developed Custom Auditing Plugin and Case Duration Plugin
  • Verizon
    Ms Dynamic 365 Developer
    Verizon Apr 2021 - May 2023
    Irving, Texas, United States
    • Collected existing infrastructure information including Active Directory, SQL server, Reporting Server instance for implementation of MS Dynamics CRM 2013 system.• Installed and configured MS Dynamics CRM 2013 system for development and testing, configured server instance, created organizations.• Discussed the requirements with end user and propose solutions to achieve business goals.• Customized system entities and custom entities to meet the business requirements.• Integrated MS Office Outlook 2013 with MS Dynamics CRM 2013.• Integrated and monitored SharePoint 2010 integration with CRM 2013 for document management under different site security settings.• Created several plug-ins and workflows for enhancing the system and maintain data integrity.• Created custom asp.net pages and configured forms and views for new modules to be added to MS Dynamics CRM system.• Used SSRS create reports in the system to provide accurate data for business decision making.• Created custom dashboard, create custom Ribbon button and configured sitemap using Pragma toolkit.• Used Bing Maps API to design and develop dashboards to display incoming customer requests and update address coordinates in the Microsoft Dynamics CRM 2013.• Suggested several security policies on various entities in the system to manage and implement appropriate access controls• Develop plug-ins to synchronize/update payment details to CRM system.• Provided technical guidance to the team and participated in several sessions of code review
  • Macy'S
    Ms Crm 365 Developer
    Macy'S May 2019 - Mar 2021
    San Francisco Bay Area
    Experience Developing Model Driven Apps & PowerApps Portals.• Experience on creating a portal with Dynamics 365 environment.• Used multiple OOTB Connectors with PowerApps and Power Automate in addition to creating custom connectors for PowerApps and Power Automate.• Experience in Re-write and re-engineer custom legacy applications to PowerApps solutions & interpret and design database models.• Experience Addressing and remediate security vulnerability findings in PowerApps.• Experience in Integrating Power BI Reports and dashboards into PowerApps.• Experience in Communicate proposed designs and progress on the work to customers, team leads, and team members• Expertise in estimating work content and achieving planned timelines.• Experience developing canvas and model driven PowerApps with a nice UX interface.• Experience with Common Data Service.• Experience developing solutions that span multiple Office365 services (e.g., SharePoint, Outlook, Graph API, One Note, One Drive, etc.)• Firm understanding of PowerApps formulas and development methods to develop canvas and model driven apps.• Knowledge of PowerApps and Flow licensing plans and features included in different plans• Experience migrating business processes (InfoPath forms and SharePoint Designer workflows) to PowerApps and Flow Ability to multi-task and effectively support competing prioritize• Experience working with Agile methodology and self-starter who can quickly acclimate to a dynamic environment.• Understanding of how to implement solutions with multiple data sources.• Knowledgeable on installing and configuring data gateways.• Strong interpersonal and communications skills.• Adept at leveraging new approaches to solutions for system design and functionality.
  • Celcom Berhad
    Crm 365 Developer
    Celcom Berhad Jul 2015 - Mar 2019
    Petaling Street, Federal Territory Of Kuala Lumpur, Malaysia
    • Experience in creating a Data verse starter portal.• Good understanding of PowerApps formulas and development methods• Test and deliver effective CRM Solutions by creating and using design specifications, test scenarios and associated documentation.• Developed data capture and navigation desktop and mobile Apps in Microsoft PowerApps that connect to distribution center solutions design analytics in Power Bi.• Perform customizations and configuration of Microsoft Dynamics CRM 365• Work with IT team to develop and maintain training materials.• Build Custom reports using SSRS and ensures that CRM applications meets corporate objectives, fulfill end-user requirements, and identify, resolve business requirements issues.• Monitor and resolves integration issues with the third-party applications.• Builds custom reporting and dashboards specific to task.• Maintain the health of the CRM environment keeping aware of current patches, versions and system best practices and working on Azure.• Attend meetings with stakeholders to gather business requirements and deal with SME’s.• Using SSIS packages migrated the data from SQL to Microsoft Dynamics CRM application for all the entities• Extensively worked on plugins and workflows.
  • Tata Consultancy Services
    Crm 365 Developer
    Tata Consultancy Services Sep 2011 - Jun 2015
    Hyderabad, Telangana, India
    Experience in Re-write and re-engineer custom legacy applications to PowerApps solutions & interpret and design database models.• Experience Addressing and remediate security vulnerability findings in PowerApps.• Experience in Integrating Power BI Reports and dashboards into PowerApps.• Experience in Communicate proposed designs and progress on the work to customers, team leads, and team members• Expertise in estimating work content and achieving planned timelines.• Experience developing canvas and model driven PowerApps with a nice UX interface.• Experience with Common Data Service.• Experience developing solutions that span multiple Office365 services (e.g., SharePoint, Outlook, Graph API, One Note, One Drive, etc.)• Firm understanding of PowerApps formulas and development methods to develop canvas and model driven apps.• Knowledge of PowerApps and Flow licensing plans and features included in different plans• Experience migrating business processes (InfoPath forms and SharePoint Designer workflows) to PowerApps and Flow Ability to multi-task and effectively support competing prioritize• Experience working with Agile methodology and self-starter who can quickly acclimate to a dynamic environment.• Understanding of how to implement solutions with multiple data sources.• Knowledgeable on installing and configuring data gateways.

Pradeep B Education Details

Frequently Asked Questions about Pradeep B

What company does Pradeep B work for?

Pradeep B works for Servicenow

What is Pradeep B's role at the current company?

Pradeep B's current role is Senior MS Dynamics CRM Developer at ServiceNow.

What schools did Pradeep B attend?

Pradeep B attended Jntuh College Of Engineering Hyderabad.

Who are Pradeep B's colleagues?

Pradeep B's colleagues are Priyanka Singh, Komal Magdum, Tina Duh-Marilag, Pragya Kumari (She/her), Tatiana Smykova, Meredith Steward, Amanda Cai.

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