Pranay Bhardwaj Email & Phone Number

Bengaluru, Karnataka, India

- Joined as the first Technical Writer, establishing and leading the documentation efforts.- Collaborated closely with product and developer teams to write complex business features such as SCIM, SSO, Granular Access Control, and Git integration. - Gained hands-on experience by testing each feature before documentation. This practice helped identify user pain points, leading to effective problem-solving within the documentation. - Reported bugs and proposed enhancements for better user experience to development teams.- Scaled the technical writing team from solo to a group of 4, ensuring sufficient documentation coverage during a period of rapid product growth.- Designed and implemented a comprehensive documentation process aligned with the Software Development Life Cycle (SDLC). This optimization resulted in accelerated documentation releases synchronized with product launches.- Incorporated Diataxi’s framework into existing documentation, elevating overall quality and readability.- Conducted documentation reviews to ensure accuracy, consistency, and adherence to established standards.- Successfully led the migration of Appsmith's documentation from Gitbook to Docusaurus, enhancing user accessibility and navigation.

Bengaluru, Karnataka, India

- Revamped the existing documentation on Mammoth.- Worked closely with the engineering team to document the upcoming features of the Mammoth App.- Worked on the product extensively to have a first-hand experience and reported bugs or any UI improvements.- Interacted with the users to understand the problem statement thus improving the content.

Bengaluru

-Revamped the entire getting started guides on Back-End tech stacks with code samples on dev-center.- Developed technical content and code snippets for FusionCharts & FusionTime events and methods attributes on the website.- Revamped the getting started guides for FusionExport.- Developed samples and technical content on Wordpress for export section in ApexCharts website.-Worked closely with the support team to fix issues for any back-end stack.

Noida

Managed testing of "Dyfo App"Managed and administered app deployment to various usersDeveloped & Debugged various issues.