Prince Jackson Email & Phone Number

United States

Clovis, Ca, Us

San Francisco, California, United States

I have built and launched a successful 6-week Academy training program for onboarding Payroll Engagement Customer Experience Advocates called CX Academy. I create easy-to-follow and creative eLearnings with tools from Easygenerator and Adobe Creative Suite. Train a cohort of 10 - 40 new customer experience payroll specialists, preparing them for their role with coaching, shadowing experience in collaboration with the Onboarding People Program, and hands-on activities during this 6-week training program.I built and successfully launched a Salesforce eLearning divided into six individual parts. Each part focuses on one characteristic of a Payroll and Tax Advocate within their role. During this creation, I partnered and collaborated with subject matter experts to provide focus on areas of eLearning flow, material, and concept.

San Francisco Bay Area

I am a host of the award-winning podcast, Knight Light: A Horror Movie Podcast, under the Bloody Disgusting Podcast Network. Knight Light: A Horror Movie Podcast is on the Top 100 of Film Reviews on the Apple Podcasts list as of 2020-2023.I work on the design assets for the company, minor audio editing, and video editing for social media platforms. Collaborate with a team of four on audio projects, discussions, and media coverage.

Cupertino, Ca

I develop and facilitate training sessions for internal employees in a corporate environment. Focus training on the needs of the learner, trimming out the sections that are not relevant in doing the job effectively. Assist in New Employee Training with an attendance of 300+ employees. Provide a one on one training service in the Learning Center. This center is utilized for learners to get extra help on the products that will continue their success in completing their development and tasks.

Burlingame, California

Develop and facilitate training sessions to our guest in a creative and timely manner encompassing the Apple ecosystem. Host multiple sessions that gather both internal and external Apple customers. I can come up with training modules, curriculum, and facilitate this in a matter of hours.On a team of seven, we make sure that training lives and breathes in the Apple environment. My team brings Apple training to life with live performances, photo and drawing walks around the community, coding robots, and impacting others to do the same.I unlock creativity in children and their teachers by hosting camps and field trips to the Apple Store. Teaching them how to use Apple tools such as coding with Swift, making and editing movies, and creating interactive iBooks. Hearing the words, "wow!" or "cool!" brings an immediate smile to my face because they are hungry to learn more.

Burlingame, Ca

Frontline mobile technical support for the Genius Bar and facilitator of workshops and One to One sessions. Handling heavy flow of customers and coming up with solutions to solve their issues that they are having with their device. Juggling capabilities with speed and precision have risen because of this position. Helping customers get know their products a bit more and showing them all the possibilities they can do with their device. Endless possibilities, endless.

San Francisco Bay Area

I created events and parties for the Boston based clothing company, Johnny Cupcakes. I reached out to hundreds of thousands of people to promote the events and gain more traction. I would use Facebook, Instagram, Twitter, and Eventbrite for my platforms to gain more followers and have people attend my events.