Account Manager
CurrentActing as the main touchpoint for all Staffing Clients in the entire life cycle from onboarding to contract end:- creating and maintaining strong and effective connections with clients to encourage their business and courage their collaboration, diligently listening and putting into practice their feedback and product request- as the primary POC between the company and its customers, communicating customer concerns with relevant colleagues and decision makers- establishing key… Show more Acting as the main touchpoint for all Staffing Clients in the entire life cycle from onboarding to contract end:- creating and maintaining strong and effective connections with clients to encourage their business and courage their collaboration, diligently listening and putting into practice their feedback and product request- as the primary POC between the company and its customers, communicating customer concerns with relevant colleagues and decision makers- establishing key performance indicators through close collaboration with the management team- identifying, developing, and implementing long and short term strategic direction and plans to drive revenue- preparing for and attending regular Team meetings with the Operations Department to raise concerns, solve problems, brainstorm, collaborate and set project timelines- engaging in frequent and comprehensive communication with colleagues to discuss relevant ideas or concerns- managing and coaching 10-15 Multipliers (performance or behavior-related improvement areas) based on their role and individual clients' expectations- creating and maintaining documentation Show less
