Priscilla Ferronato, Ph.D.
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Priscilla Ferronato, Ph.D. Email & Phone Number

Director of Research and Analytics, Ph.D. in HCI at Mastercard
Location: United States 16 work roles 5 schools
1 work email found @mastercard.com LinkedIn matched
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Role
Director of Research and Analytics, Ph.D. in HCI
Location
United States

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Priscilla Ferronato, Ph.D. is listed as Director of Research and Analytics, Ph.D. in HCI at Mastercard, based in United States. AeroLeads shows a work email signal at mastercard.com and a matched LinkedIn profile for Priscilla Ferronato, Ph.D..

Priscilla Ferronato, Ph.D. previously worked as Director of Experience Research and Analytics at Mastercard and Experience Research Manager at Mastercard. Priscilla Ferronato, Ph.D. holds Doctor Of Philosophy (Phd), Informatics from University Of Illinois Urbana-Champaign.

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*@mastercard.com
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Profile bio

About Priscilla Ferronato, Ph.D.

I'm a Research and Analytics manager with more than 10 years of experience in mixed methods research, both in industry and academia. I have a Ph.D. in Human-Computer Interaction from the University of Illinois at Urbana-Champaign, which focused on how to calibrate trust in human and autonomous systems interactions. I’m passionate about systematically understanding customers’ behaviors and influencing product strategy towards a more human centric approach. "We have to remember that what we observe is not nature in itself, but nature exposed to our method of questioning." — Werner Heisenberg

Listed skills include Design De Moda, Strategic Design, Fashion Design, Design Research, and 58 others.

Current workplace

Priscilla Ferronato, Ph.D.'s current company

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Mastercard
Mastercard
Director of Research and Analytics, Ph.D. in HCI
Einsteinring 35 85609 Aschheim, München
Website
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16 roles

Priscilla Ferronato, Ph.D. work experience

A career timeline built from the work history available for this profile.

Director Of Experience Research And Analytics

Current

Purchase, Ny, Us

Jan 2024 - Present

Experience Research Manager

Purchase, Ny, Us

Feb 2022 - Jan 2024

Principal Ux Researcher

San Francisco, Ca, Us

Jun 2021 - Feb 2022

Avp Digital Product Experience

Stamford, Connecticut, Us

- Led experience research and analytics for PayPal and Venmo credit cards (B2B)

Jan 2021 - Jun 2021

Experience Research And Analytics, Ph.D. Scholarship

Stamford, Connecticut, Us

Sep 2018 - Dec 2020

Senior Ux Researcher

São Paulo, Sp, Br

managed Operations and Platforms experience research and strategy, focused on mixed methods and integration of UX research and analytics

Oct 2020 - Jan 2021

Research Assistant

Champaign, Il, Us

- Research focus on Human-Computer Interaction (HCI) - Ph.D. Thesis: Utilized mixed methods to investigate and measure the influence of individual differences on trust formation in human and autonomous systems interaction- Coordinated the development of VR interface to collect data about human and autonomous vehicles interaction - Participate in multiple research projects cross-campus: _Conducted ethnographic research and employment of design thinking methods as part of research with CTA (Chicago Transit Authority) for the extension of a metro line _Designed and evaluated a prototype for team collaboration with the goal to create collaborative and multiple interpretations _ Conducted a survey and in depth-interviews to investigate the use and adoption of open government data by underrepresented communitiesData Collection:• Planned and conducted online, lab-based, and community-based experimental (A/B testing) and quasi-experimental research studies• Utilized surveys, structured and unstructured interviews, psychometric tasks for data collection• Applied for and awarded several research grantsData Analysis:• Proficient in R and SPSSResearch Synthesis:• First author on four peer-reviewed publications• Co-author on five peer-reviewed publications• Poster award as best research at Ischool UIUC

Jan 2017 - Aug 2020

Teaching Assistant

Champaign, Il, Us

Fall 2018: Design Methods, received excellence teaching awardSpring 2018: Design Thinking, received excellence teaching award Fall 2017: Design Methods https://re-nourish.org/how-to-teach-systems-thinking-to-designers-an-illinois-case-study/

Aug 2017 - May 2019

User Experience Researcher

New York, Ny, Us

May 2019 - Aug 2019

Service Designer

Barcelona, Es

- Designed a toolkit for the co-design of public policies to support and empower 10 labs in Europe to co-create solutions for RRI practices for science and technology innovation policies- Conducted in-depth interviews and co-design workshops to test the efficacy of the toolkit- Measured the extension and distribution of the maker community, designers, and social entrepreneurs as a way to understand the decentralization of design practices and emergent new roles of designers through social network analysis- Project funded by the European Union through the Horizon 2020 to close the gap between the ideation and the implementation of co-created policies (https://siscodeproject.eu/)

Aug 2018 - Dec 2018

Ux Designer & Researcher

Stamford, Ct, Us

- Designed user interface mockups and specifications for enterprise big data analysis software that increased the productivity of business analysts work- Conducted foundational research (contextual inquiry and in-person interviews) and evaluative research activities (concept tests and usability tests)- Translated research findings into actionable insights and disseminated findings to cross-functional teams including senior leadership- Collaborated with PMs, software engineers, and data scientists- Received the "Best Graduate Intern Award" from the University of Illinois at Urbana-Champaign Research Park

May 2018 - Aug 2018

Ux Research Visiting Scholar

Waterloo, Ontario, Ca

- Ran generative research to plan and developed strategies for the Stratford Summer Theatre Festival's digital products and experience, including ethnography research, diary studies, and co-design workshops- Planned and facilitated participatory research design sessions and user in-depth interviews- Collected and analyze the data- Generated reports and publications for the dissemination of the research findings working closely to Marketing team

Jun 2017 - Aug 2017

Ux Researcher - Visiting Scholar

Chicago, Illinois, Us

- Conducted foundational research (remote interviews and cognitive walkthroughs) to identify users’ behaviors and attitudes towards the better organization of an enterprise information system- Responsible for a group effort to analyze 100+ hours of workshops using protocol analysis- Designed and conducted participatory design workshops- Designed a 3D physical prototype for data collection and tested it through usability tests and workshops

May 2014 - Oct 2015

Design Manager

Up Organizações Têxteis

- Defined the design vision and guided design deliverables across different project initiatives, including: user research, ux design, product development, creative design and branding.- Developed and managed project schedules for the design team across multiple projects- Led the ideation, development, and launch of new products, as well as research of consumer trends, insights, and direct and indirect competitors- Responsible for the product portfolio management, analyzing sales history, product pyramid, performance, and pricing- Integrated user research and market analysis into product requirements to enhance users’ satisfaction and product portfolio management- Led a team of fashion 4 designers, and 2 consumer insights and marketing professionals

Apr 2013 - Jul 2014

Product Designer And Researcher

Nova Petrópolis, Rs, Br

- Responsible for fashion trend detection and prediction research - Support the creation of the annual portfolio strategy by developing competitors and segment analysis, and fashion consumption research- Co-designed two women footwear collections

Jun 2009 - Jun 2010

Product Designer And Researcher

Pettenati is the biggest textile company in Latin America. Worked as a Product Designer, Design Researcher, and Trend forecaster.- Worked for Nike in different research projects focused on the development of technological fabrics for increase performance and the first international campaign for recyclable fibers from plastic bottles. - Conducted forecast research by studying the future development and adoption of fashion trends in Brazil and South America generating insights for the design and business strategy teams.- Partnered with enterprise clients for the development of fashion trends research and development of elusive fabrics and patterns

Jun 2007 - Apr 2009
Team & coworkers

Colleagues at Mastercard

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5 education records

Priscilla Ferronato, Ph.D. education

Doctor Of Philosophy (Phd), Informatics

University Of Illinois Urbana-Champaign

Design Now Summer School, Design

Politecnico Di Milano

Master'S Degree, Design

Unisinos

Master Of Business Administration (Mba), Marketing

Fgv - Fundação Getulio Vargas

Bachelor'S Degree, Fashion/Apparel Design

Ucs - University Of Caxias Do Sul
FAQ

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What company does Priscilla Ferronato, Ph.D. work for?

Priscilla Ferronato, Ph.D. works for Mastercard.

What is Priscilla Ferronato, Ph.D.'s role at Mastercard?

Priscilla Ferronato, Ph.D. is listed as Director of Research and Analytics, Ph.D. in HCI at Mastercard.

What is Priscilla Ferronato, Ph.D.'s email address?

AeroLeads has found 1 work email signal at @mastercard.com for Priscilla Ferronato, Ph.D. at Mastercard.

Where is Priscilla Ferronato, Ph.D. based?

Priscilla Ferronato, Ph.D. is based in United States while working with Mastercard.

What companies has Priscilla Ferronato, Ph.D. worked for?

Priscilla Ferronato, Ph.D. has worked for Mastercard, The Realreal, Synchrony, Nubank, and University Of Illinois At Urbana-Champaign.

Who are Priscilla Ferronato, Ph.D.'s colleagues at Mastercard?

Priscilla Ferronato, Ph.D.'s colleagues at Mastercard include Ben Rogers, Murali Trikona, Pmp, Psm, Rte, Nick Weber, Patrick F., and Femi T. Odunuga.

How can I contact Priscilla Ferronato, Ph.D.?

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What schools did Priscilla Ferronato, Ph.D. attend?

Priscilla Ferronato, Ph.D. holds Doctor Of Philosophy (Phd), Informatics from University Of Illinois Urbana-Champaign.

What skills is Priscilla Ferronato, Ph.D. known for?

Priscilla Ferronato, Ph.D. is listed with skills including Design De Moda, Strategic Design, Fashion Design, Design Research, Brand Management, Marketing Strategy, Trend Forecasting, and Trend Analysis.

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