Monitor accounts on a daily basis.Identify outstanding account receivables.Investigate historical data for debts and bills.Take actions in order to encourage timely payments.Process payments and refunds.Resolve billing issues.Resolve customer credit issues.Handling EPBX Independently.Screening of all incoming mails ( through courier and e mails) and their distributions.All Secretarial work ( no shorthand.)Typing proposals and reports in different packages.Coordination with different departments.File management and maintaining dispatch register.Routine correspondence.Attending visitors, telephone calls, dealing with different vendors, AMC of AC, Computers.Preparing call reports.