Priya Tugera Email & Phone Number

Mississauga, ON, CA

- Maintain a Net Promoter Score (NPS) of 8+ across a set of 20-30 IT Managed Service Provider accounts.- Handle larger/enterprise accounts within the pod.- Manage project scope, deadlines, and client expectations.- Train and manage Junior Account Managers and lead a pod of cross-functional specialists.- Demonstrate value and work completed to MSP clients.

Milton, Ontario

- Responsible for the development and implementation of all online marketing initiatives for Parker Canada Division (PCD) including outbound communications to customers, the distribution network and internal stakeholders.- Partner and collaborate with PCD marketing staff, field sales, distributor/store network and group/division management to help Parker.

Canada

• Provided exceptional customer service by connecting to customers on a personal level with enthusiasm and understanding.
• Gained extensive knowledge of products and services offered so that customers can be advised accordingly which led to a high volume of sales and surpassing the sales goal at an average pace of 200% in addition to.
• Continually took on further responsibility and shadowed the Manager of Customer Service which led to a more autonomous position at the work place that enabled the resolution of customer issues independently.
• Demonstrated exceptional time management skills as a secure desk operator which required: opening, closing, balancing books and physical cash, ordering and receiving cash, batching cheques and bills for delivery and.

• Spearheaded content marketing efforts to increase brand awareness through social media posts, assisting with blog posts, videos etc. which led to an increase in organic followers both on Facebook and LinkedIn platforms.
• Set up Google Analytics and Google Adwords, running A/B tests on ads, managing keywords and monitoring user flow to increase web traffic. Ended the term with ad placement on first page for desired search terms with.
• Created templates for webpages, case studies and pitch decks for consistent branding and to save time in future development of content. Ensured that information was communicated effectively to intended audience with.
• Handled all external marketing activities such as reviewing speaking opportunities, third-party agencies and coordinating publication efforts, which led to excellent opportunities as one of the blogs was chosen as a.
• Developed a marketing plan with budget after demonstrating need for a marketing role in the organization

Mississauga, Ontario

• Strategic Planning Intern- Internal Operations
• Developed an automated forecasting model in excel for weekly forecast meetings to align with corporate strategy and display data in a visually meaningful way; presented the file to all executives and implemented it.
• Automated HPE Canada Distribution List using macros in Excel and coordinated with HR to generate employee reports; saved hours of manual work per week and eliminated human errors to ensure communications, event.
• Created multiple presentations for the President and executives of Enterprise Group; ensured brand compliancy and delivered the message to multiple stakeholders in a concise, but creative outlay.Strategic Planning.
• Re-launched Canadian Intranet site by working cross-functionally with senior executives, web developers, Chief of Staff and employees; reviewed with, and approved by, the President of HPE Canada to have it as the.
• Successfully carried out a four month project for a million dollar national sales summit through development of the critical path and marketing material (e-vites, posters, banners, SharePoint sites, sponsorship.

Hamilton

• Helped clients customize cake orders by providing recommendations to best match their requirements and preferences.
• Served a vast number of clients quickly with quality orders while maintaining a friendly and positive attitude.
• Completed all required opening, closing and assigned tasks by careful designation of time and roles to co-workers for the duration of the shift.

Vaughan

• Continuously achieved a high record of sales by surpassing daily sales quotas and thereby receiving numerous bonuses.
• Assisted new employees with sales through clarification of policies, procedures and product knowledge
• Maintained high morale through a positive and enthusiastic attitude.

• Developed excellent organizational skills through maintenance of hundreds of medical charts requiring different administrative responsibilities according to their statuses.
• Multi-tasked throughout the day in order to complete all required tasks for the day including booking appointments, validating health cards, assisting the R.N., and all other necessary administrative tasks; capability.

Emily Carr S.S

- Overseeing all fundraising, financial, marketing and training and development activities- Delegating duties to remaining executive members to ensure efficiency and effective task completionAs a member, placed top 10 in oral with score of 100% and 2nd overall at Regional Competition to qualify for provincial

Emily Carr S.S

- In charge of organizing all study material and presenting mock cases - Assisted members with presentation skills and judging cases- Attended a networking leadership conference As a member, qualified for Ontario Provincials Competition

Emily Carr S.S

Creating awareness about the club through posters, flyers and announcements- advertising for fundraising events, brainstorming for fundraisersAs a member, placed top ten in regional competition to qualify for provincials in the Hospitality category

Master Of Business Administration (M.B.A.), Strategic Marketing

Enhancing my knowledge about multiple industries and business fields including finance and marketing to broaden my understanding of a how.

Bachelor'S Degree, Honours Biology And Psychology

Activities and Societies: McMaster DECA U, McMaster Dance Club, MacServe Outreach Program, Integrative Scholar A recent graduate of a.

Education record

Activities and Societies: DECA, Character Matters, Yearbook, Dance Team, Badminton Team, I spent my four years balancing school work and.