SAP Certified C/4 Hana Sales and Service consultant having over 15 years of extensive professional experience in IT Management and Consulting with Industry knowledge of Retail, Logistics , Manufacturing and Media Sector. He have extensively worked on 3 end to end SAP C/4 Hana digital transformation projects with exposure to SAP C/4 Hana Sales & Service, Warranty Management, CRM Middleware and SAP CRM Customer Interaction Centre for Incident Management. During his engagement in various Projects, He gained insights into providing solutions based on the standard configuration of SAP C/4 Hana, Custom Enhancements, Master data Integration with SAP S/4 Hana, ERP or CRM system using SAP Activate methodology. He is also an SAP Certified Activate Project manager and have worked under various capacities of project to achieve the deliverables in terms of Configuring the required solution, Providing design Gaps, WRICEF documentations, Blue-Printing Workshop, Test planning and execution during SIT and UAT phases. In accumulation to the above, As a professional he have worked on Business process re-engineering, Business process analysis, Value engineering, Change Management, Stakeholder engagement & Communications; as well as very well versed in managing diverse teams spread across geographies.