Customer Service Manager
CurrentHandle customer requests and inquiries in a warm, efficient manner; Proofread product packaging and video game content.
Aug 2023 - Present
AeroLeads people directory · profile
Rachel B. Email & Phone Number
Experienced Library Manager
at
Cepia, LLC
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Experienced Library Manager
Location
United States
Company size
Who is Rachel B.? Overview
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Quick answer
Rachel B. is listed as Experienced Library Manager at Cepia, LLC, a with 22 employees, based in United States. AeroLeads shows a matched LinkedIn profile for Rachel B..
Rachel B. previously worked as Customer Service Manager at Cepia, Llc and Personal Librarian at Lit Nooks. Rachel B. holds Master Of Arts – Information Science And Learning Technologies from University Of Missouri-Columbia.
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Cepia, LLC
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Profile bio
About Rachel B.
Book industry professional with over 25 years of experience in managing people and monitoring library collections of 15,000+ items.
Current workplace
Rachel B.'s current company
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Cepia, Llc
7 roles
Rachel B. work experience
A career timeline built from the work history available for this profile.
Personal Librarian
Lit Nooks
I arranged clients' fiction and non-fiction collections, and created residential literary spaces and decorative displays using what the client had on hand.
Jan 2022 - Dec 2022
Homeschool Teacher
I had the honor and opportunity to home-school my children through their 1st grade. Subjects taught included: writing, reading, science (with hands-on experiments), Singapore math, art, music and outdoor play. Weekly field trips with Q & A included. Complied with Missouri laws.
Aug 2020 - Aug 2021
Manager - Kingshighway Library
Responsible for all aspects of operation for a busy branch – Hired andevaluated employees; Selected books and music for the library collection;Deselection; Provided in-person and phone reference assistance; Reader'sadvisory; Developed and executed in-branch programs; Community outreach and presentations; Statistics collection and report writing; and, branch tours.
Jul 2016 - Jul 2020
Manager - Central Express Library
Hired, supervised and evaluated employees; Assigned duties; Prepared schedules; Community outreach; Circulation; Reader's advisory service; and, book selection for three mini-branch collections.
Sep 2013 - Jul 2016
Program Coordinator
Scheduled and executed high-profile author events; Coordinated and promoted system-wide programs; Gathered outreach materials for community events; Wrote articles for the library’s website and newsletter; Gathered author information and evaluated books for Book Club in a Bag service; Evaluated programming and services through customer feedback; Developed great rapport with publishers and customers; Coordinated logistics for special events and programs; Brought large scale, high-quality exhibits and programs to the library; and, maintained and created content for social networking platforms.
Jul 2006 - Sep 2013
Manager
Trained and managed a staff of sixteen employees; Maintained store-specific customer outreach programs; Maintained Book Angels program for Clark Elementary School; Managed customer database and increased Friends of Left Bank Books membership; Created monthly and weekly window and tabletop displays; and, ordered high-selling greeting card lines and all store supplies.
Jan 2001 - Jul 2006
Team & coworkers
Colleagues at Cepia, LLC
Other employees you can reach at cepia.com. View company contacts for 22 employees →
JM
Joe Mcgowan
Colleague at Cepia, LlcSt Louis, Missouri, United States
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LM
Lillian Mucci
Colleague at Cepia, LlcSt Louis, Missouri, United States
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AC
Alan Cohn
Colleague at Cepia, LlcArlington Heights, Illinois, United States
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AL
Allison Lattray
Colleague at Cepia, LlcSt Louis, Missouri, United States
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DT
Dick Tahsin
Colleague at Cepia, LlcOlmsted Falls, Ohio, United States
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MH
Max Highley
Colleague at Cepia, LlcSt Louis, Missouri, United States
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RA
Randy Adams
Colleague at Cepia, LlcFayetteville, Georgia, United States
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RC
Ralph Cosentino
Colleague at Cepia, LlcHamden, Connecticut, United States
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AR
Ashley Roth
Colleague at Cepia, LlcSt Louis, Missouri, United States
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ID
Ivy Deng
Colleague at Cepia, LlcShenzhen, Guangdong, China
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Joe Mcgowan
Colleague at Cepia, LlcSt Louis, Missouri, United States
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LM
Lillian Mucci
Colleague at Cepia, LlcSt Louis, Missouri, United States
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AC
Alan Cohn
Colleague at Cepia, LlcArlington Heights, Illinois, United States
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AL
Allison Lattray
Colleague at Cepia, LlcSt Louis, Missouri, United States
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DT
Dick Tahsin
Colleague at Cepia, LlcOlmsted Falls, Ohio, United States
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MH
Max Highley
Colleague at Cepia, LlcSt Louis, Missouri, United States
View →
RA
Randy Adams
Colleague at Cepia, LlcFayetteville, Georgia, United States
View →
RC
Ralph Cosentino
Colleague at Cepia, LlcHamden, Connecticut, United States
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AR
Ashley Roth
Colleague at Cepia, LlcSt Louis, Missouri, United States
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ID
Ivy Deng
Colleague at Cepia, LlcShenzhen, Guangdong, China
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2 education records
Rachel B. education
Master Of Arts – Information Science And Learning Technologies
Bachelor Of Arts - Ba, Art History
FAQ
Frequently asked questions about Rachel B.
Quick answers generated from the profile data available on this page.
What company does Rachel B. work for?
Rachel B. works for Cepia, LLC.
What is Rachel B.'s role at Cepia, LLC?
Rachel B. is listed as Experienced Library Manager at Cepia, LLC.
Where is Rachel B. based?
Rachel B. is based in United States while working with Cepia, LLC.
What companies has Rachel B. worked for?
Rachel B. has worked for Cepia, Llc, Lit Nooks, Homeschool, St. Louis Public Library, and Left Bank Books.
Who are Rachel B.'s colleagues at Cepia, LLC?
Rachel B.'s colleagues at Cepia, LLC include Joe Mcgowan, Lillian Mucci, Alan Cohn, Allison Lattray, and Dick Tahsin.
How can I contact Rachel B.?
You can use AeroLeads to view verified contact signals for Rachel B. at Cepia, LLC, including work email, phone, and LinkedIn data when available.
What schools did Rachel B. attend?
Rachel B. holds Master Of Arts – Information Science And Learning Technologies from University Of Missouri-Columbia.
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