• Recruited, selected, and trained more than 47 student staff members and 4 professional team members• Provided opportunities to staff for professional development• Adjudicated disciplinary cases relating to student conduct in the residence halls• Led the Department’s transition to paperless means through the use of tablets and online forms• Developed assessment strategies to understand the effectiveness of Residence Life programming• Established departmental goals, vision and mission statement• Managed budget of over $180,000• Collaborated with Facilities and the Chief Financial Officer on residence hall renovations and updates• Created and implemented Carson-Newman’s first Living Learning Community, Cultural Experience Hallway• Instituted Carson-Newman’s “Green Week”• University Threat Assessment Team member• Active participant on the Environmental Stewardship Committee• Alcohol Task Force Prevention team, 2011 - present• Physiological First Aid Crisis Response certification, 2013• Recipient of the Student Affairs “Staff Member of the Year” award, 2013• Rape Aggression Defense (RAD) certified course instructor, 2014-present• Liberal Arts 101 (LA101) course instructor, 2015• Presenter at 2015 SEAHO conference, “Creating Online Forms on a Budget”

• Adjudicated student conduct cases in a prompt and fair manner• Conducted judicial background checks for transfer students• Guided students toward self-authorship through reflective learning• Promoted a campus environment that supports the institution’s educational mission• Identified, disseminated, interpreted, and enforced applicable federal and state laws and university policies and procedures

• Sold furniture to customers on a daily basis in a high pressure retail sales environment• Listened to the needs of customers and communicated persuasively • Followed-up with every customer to ensure satisfaction with product and service• Successfully met quotas, which included warranty sales and monthly sales• Operated successfully under a 100% commission salary• Top 5 in overall company sales in 2007• Recipient of the “Most Improved” award in 2007